Nicholas Terrill
Sunbury,VIC
Summary
Experienced professional in the Emergency Management sector seeking career advancement and transition into a regional role. Eager to apply existing skills and knowledge to make a positive impact in public safety and risk reduction. Committed to contributing to emergency response and preparedness, aiming to enhance the overall resilience and well-being of communities on a larger scale.
Overview
15
15
years of professional experience
Work History
Support Team Coordinator/Support Officer
EMERGENCY MANAGEMENT VICTORIA
11.2014 - Current
- Ensuring the team roster is covered 24/7
- Regular contact with internal and external stakeholders to ensure the service support provides is high quality
- Oracle (DJCS Ordering system)
- Maintaining Fire Danger Rating (FDR) Automatic signs and communicating with the service company
- Responsible for accurate minute taking at meetings involving multiple emergency management internal and external stakeholders for dissemination throughout agencies
- Preparation of daily documents, such as briefings and state situation reports for a wide audience including Ministers, Commissioners and SCC Manager
- Production of daily running sheets following strict deadlines for State Controllers and SCC Manager
- Experienced in using various emergency management software applications including agency specific incident management systems, resourcing systems and web based applications to maintain a common operating picture
- A variety of administrative functions including general office administration, documentation and database management to ensure the integrity of the information is maintained
- Planning and facilitating new Support Officer training.
Deputy Group Officer / 2nd Lieutenant / Volunteer Fire Fighter
Country Fire Authority - HUME GROUP/SUNBURY FIRE BRIGADE
07.2012 - Current
- Crew tasking at incident level or strike team coordination, involving a sound knowledge of crew ability and situational awareness to coordinate and manage a safe and effective crew
- Deputy Group Officer 3 is responsible for organization and facilitation of group training exercises and key training courses such as structural fire fighter courses and wildfire training
- Ability to problem solve in high pressure situations, with multiple key aspects that are evolving throughout the incident
- Capacity to assess, adapt and manage dynamic situations
- Responsible for organizing weekly brigade training, community events and specialized team training with multiple agency guidelines.
Operations Officer
MANHEIM AUCTION COMPANY
08.2013 - 01.2015
- Responsible for meeting customers and providing a friendly and efficient customer service experience
- Provided a professional consultation service with customers to answer queries related to vehicles
- Undertook cleaning and detailing duties on vehicles to ensure they were prepared on time for upcoming sales
- Other logistical duties included transporting vehicles to and from the auction lot and managing vehicles post sales.
Customer Service/Sales
WOOLWORTHS
07.2009 - 03.2013
- I was the first point of contact for customers entering the store and answered enquiries relating to location of grocery items, returns information and service counter enquiries
- Undertook stock control duties including monitoring correct product placement, shelf stacking and ensuring stock data was correct to enable efficient ordering
- Participated in general cleaning, ensuring all OH & S guidelines were adhered to
- This also contributing to ensure a safe and healthy work environment for both staff and customers.
Education
Advanced Resus First Aid Certification -
St John Ambulance
Complete Intelligence Analyst Training and Australasian Interagency Incident Management System (AIIMS) -
Emergency Management Victoria
Strike Team leader -
CFA
01.2021
Crew Leader Training -
CFA Sunbury
01.2018
FireLine Leadership Training -
CFA & Emergency Management Victoria
01.2015
Victorian Certificate of Applied Learning (Year 12) -
Salesian College, Rupertswood Sunbury
01.2012
Skills
- Recordkeeping
- Staff Supervision
- Data Entry
- Administrative Leadership
- Point of Contact
- Relationship Building
Keyskillsattributes
- Well developed interpersonal skills
- Confident decision maker
- Self-motivated with a keen eye for detail
- Committed to my professional and personal development
- Awareness and sensitive to community diversity
- Dedicated and Enthusiastic trainer/ instructor across multi disciplines
- Skilled in a fast paced environment, remaining focused on achieving the task at hand
- Effective leadership skills and an observant, reliable team member
- Skilled listener and communicator of both verbal and written information
References
References will be supplied upon request.
Timeline
Support Team Coordinator/Support Officer
EMERGENCY MANAGEMENT VICTORIA
11.2014 - Current
Operations Officer
MANHEIM AUCTION COMPANY
08.2013 - 01.2015
Deputy Group Officer / 2nd Lieutenant / Volunteer Fire Fighter
Country Fire Authority - HUME GROUP/SUNBURY FIRE BRIGADE
07.2012 - Current
Customer Service/Sales
WOOLWORTHS
07.2009 - 03.2013
Advanced Resus First Aid Certification -
St John Ambulance
Complete Intelligence Analyst Training and Australasian Interagency Incident Management System (AIIMS) -
Emergency Management Victoria
Strike Team leader -
CFA
Crew Leader Training -
CFA Sunbury
FireLine Leadership Training -
CFA & Emergency Management Victoria
Victorian Certificate of Applied Learning (Year 12) -
Salesian College, Rupertswood Sunbury
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