Nicola Millar

• Maintain a comprehensive understanding of products on offer to provide relevant information to clients when needed.
• Collaborated with different Elders branches, services, and departments to ensure seamless interactions with customers and build company reputation. For example, having real estate, merchandise, stud stock, stock and station agents, animal health and agronomists in the same office.
• Cultivated and maintained strong client relationships through consistent communication, fostering trust and providing a positive customer service experience.
• Manage inventory by maintaining accurate records, ensuring product availability for timely fulfilment of orders.

General:

• Clear and efficient communication with team members and other staff as well as agents, buyers and truck drivers is needed at all times.
• Safe handling of livestock in busy environments.

Cattle Sale Days:

• Run cattle from either set of scales to assigned pens with safety, accuracy and efficiency.
• Ensure correct and clear record keeping of pens and buyers is maintained.
• Counting pens, balancing numbers, fixing any boxed pens and scanning NLIS tags for buyers after all animals have been over the scales.

Sheep Receivals:

• NVD collection and sheep moving during sheep receivals.
• Accurate record-keeping, counting each load received and penning accordingly.