Nicole Aguirre
Munno Para Downs,South Australia
Summary
To seek and maintain a position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
15
15
years of professional experience
Work History
Customer Service Specialist
Suncorp
Adelaide, SA
02.2024 - Current
- Answered incoming customer inquiries regarding product and service information.
- Processed returns, refunds, exchanges according to company policies and procedures.
- Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.
- Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
- Answered inbound calls, chats and emails to facilitate customer service.
Production Worker
Nocelle food distribution
Pooraka , SA
10.2021 - 02.2024
- Sorted and packaged products to prepare for processing or shipment.
- Set up and operated production equipment according to daily work orders and safety procedures.
- Set up and operated production machinery according to specific standards and protocols of company.
- Measured and weighed items to meet quality standards and prevent waste.
- Assisted in setting up production lines for manufacturing processes.
- Separated products according to weight, grade and size of material to produce final product.
All Rounder/Service Administrator
Wandana Avenue Early Learning And Kinder
Adelaide, SA
01.2015 - 05.2020
- Entered and maintained departmental records in company database.
- Devised and implemented improvements to reporting procedures.
- Led children in creative, athletic and educational activities while maintaining safe and orderly group.
- Maintained effective schedule balance between rest periods, active play and instruction.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Transitioned between breakfast and lunch service.
Customer Service
Hairhouse Warehouse
Adelaide, SA
01.2010 - 01.2010
- Welcoming clients to the store.
- Prep clients ready for service.
- Assisted customers in buying products.
- Ensured clients were well & served beverages.
Education
Diploma in Children Services And Early Childhood -
Aitt- Australian Institute of Technology Transfer
Adelaide, SAChildren Services and Early Childhood and Care AST- Fire Safety -
Skills
- Customer Service
- Leadership
- Attention to detail
- Drivers Licence
- Reliable
- Strong work ethic
- Confident & energetic
- Self motivated
- Excellent time management skills
- Equipment Operation
- Machine Operation
- Product Packaging
Timeline
Customer Service Specialist
Suncorp
02.2024 - Current
Production Worker
Nocelle food distribution
10.2021 - 02.2024
All Rounder/Service Administrator
Wandana Avenue Early Learning And Kinder
01.2015 - 05.2020
Customer Service
Hairhouse Warehouse
01.2010 - 01.2010
Diploma in Children Services And Early Childhood -
Aitt- Australian Institute of Technology Transfer