Nicole Bonny

• Organized and maintained property filing systems for important documents.
• Organized and maintained executive calendars, including scheduling meetings, travel arrangements and conference calls.
• Greeted visitors in a professional manner and directed them to appropriate personnel or offices.
• Proofread documents before submission; corrected any errors found in grammar or punctuation.
• Created and distributed Committee and Council agendas and took minutes during monthly Council meetings.
• Liaised with Temora & District Funeral Service regarding interments, ordering of plaques and general cemetery issues.
• Word processing including correspondence, invoices, Council reports, tender documents, policies, procedures, forms etc;
• Communication with relevant engineering supervisors regarding complaints and emergency situations;
• Take bookings for Councils sporting fields and parks
• Event Management - process applications, report to Council as required, coordinate facility requirements

Temora Community Health Centre

• Maintained client confidentiality
• Scheduled appointments for Adult Mental Health team and Child & Adolescent Worker, Speech Therapist, Women's Health, Dietitian & visiting Psychiatrist.
• Typed up doctor letters for visiting Psychiatrist.
• Liaised with Mental Health Workers on a daily basis regarding client referral
• Creating new files for clients and entered into portal.

Home & Community Care

• Provide administrative support to HACC Coordinators;
• Be responsible for the effective functioning of the reception area.
• act as a principal point of contact, answering and directing phone calls, greeting customers and taking enquiries.
• Provide general administration support as required.

Good communication skills, knowledge of Council Services

Counter enquiries

• Handle counter enquiries and ensure that all necessary information is passed onto the appropriate person in an efficient and couteous manner.

Customer requests

• Any complaints/requests entered into CRM. Urgent complaints acted on immediately.