Nicole Finch
Diggers Rest,VIC
Summary
With a strong background in providing emotional support and daily living assistance, I have demonstrated adaptability and exceptional communication skills that have significantly enhanced client well-being and independence. My commitment to promoting healthier lifestyles and client empowerment, coupled with my expertise in behavioural support and relationship building, has consistently resulted in high satisfaction rates and improved quality of life for those I serve.
I will show I am a reliable Support Worker, enthusiastically pursuing opportunities to contribute immediate value to a growing team. Inspired by a passion for helping others and driven by an unwavering work ethic to achieve objectives. I am committed, and skilled in multitasking and time management.
Overview
7
7
years of professional experience
Work History
Atlanticblue Care
Work Independently as a Support Worker
02.2022 - Current
- Assist clients with daily living needs to maintain self-esteem and general wellness.
- Helped clients manage and reach individual goals, supporting independent progression and social skills.
- Enhanced the quality of care for clients by providing personalized support and assistance with daily living activities.
- Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
- Established trusting relationships with clients and their families through empathetic communication and active listening.
- Safeguarded client well-being by monitoring health conditions, administering medications, and reporting any changes to appropriate medical professionals.
- Coordinated appointments for clients with healthcare providers to promote consistent access to essential medical services.
- Promoted independence among clients through skill-building exercises and goal-setting initiatives.
- Adapted quickly to changing work environments while maintaining high levels of productivity and professionalism under pressure.
- Provided crisis intervention services when necessary, effectively de-escalating challenging situations while maintaining client safety.
- Mentored new support workers by providing guidance, sharing best practices, and modelling effective client - centred care techniques.
- Improved client satisfaction by promptly addressing concerns and implementing feedback in a timely manner.
- Facilitated community integration for clients by organizing social outings, recreational activities, and educational opportunities.
- Collaborated with family members of clients, enhancing support network and ensuring holistic approach to care.
- Assisted clients with personal care tasks, preserving their dignity and promoting independence.
- Encouraged clients to engage in physical activities, promoting healthier lifestyles and wellbeing.
Golden City Support Services
Support Worker
06.2017 - 02.2022
- Senior SW who meet with families to do handover on Friday afternoon's for weekend stay at Dalray respite house. Together we would go through with family to see if there was any changes to participants routines, medication, PRN medication, behavioural changes or any other important information to pass onto other staff who would be rostered on over their stay.
- Emails, update any changes to routine, medications, PRN to participants files.
- Incident reporting.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Helped clients manage and reach individual goals, supporting independent progression and social skills.
- Enhanced the quality of care for clients by providing personalized support and assistance with daily living activities.
- Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
- Established trusting relationships with clients and their families through empathetic communication and active listening.
- Developed strong rapport with clients by consistently demonstrating respect, understanding, and genuine concern for their wellbeing.
- Safeguarded client well-being by monitoring health conditions, administering medications, and reporting any changes to appropriate medical professionals.
- Coordinated appointments for clients with healthcare providers to promote consistent access to essential medical services.
- Promoted independence among clients through skill-building exercises and goal-setting initiatives.
- Adapted quickly to changing work environments while maintaining high levels of productivity and professionalism under pressure.
- Mentored new support workers by providing guidance, sharing best practices, and modelling effective client-centred care techniques.
- Promoted community integration by providing extensive physical, emotional and social support.
- Improved client satisfaction by promptly addressing concerns and implementing feedback in a timely manner.
- Facilitated community integration for clients by organizing social outings, recreational activities, and educational opportunities.
- Assisted clients with personal care tasks, preserving their dignity and promoting independence.
- Assisted clients in managing medications, ensuring adherence to prescribed treatments.
- Encouraged clients to engage in physical activities, promoting healthier lifestyles and wellbeing.
- Provided emotional support to clients, improving their mental health and overall wellbeing.
- Enhanced clients' daily living skills by providing tailored support in activities such as cooking and budgeting.
- Developed strong rapport with clients, which facilitated more effective support and guidance.
- Participated in interdisciplinary team meetings to coordinate care for clients.
- Collaborated with other professionals to plan and coordinate care for clients.
- Facilitated peer support groups to help clients connect with others.
Education
Some College (No Degree) - Year 11
Seymour Technical High School
Seymour, VICSkills
- Daily living support
- Health and safety awareness
- Emotional Support
- Confidentiality and Privacy
- Cleaning and sanitizing
- Mobility Assistance
- Behavioural support
- Meal Planning and Preparation
- Transportation Assistance
- Professional boundaries
- Skill Development
- Recreational Activities
- Budgeting and financial management
- Excellent Communication
- Time Management
- Active Listening
- Relationship Building
- Organizational Skills
- Decision-Making
- Reliability
- Adaptability and Flexibility
- Behaviour Management
- Goal Setting
- Time management abilities
References
Professional reference
Rosh Kumar Team leader in New Gisborne for Golden city support services
Mobile: 0448 836 467
email: Rosh.Kumar@gcss.org.au
Character reference
Claire Hurley : Former employee for GCSS
Mobile: 0419 036 191
email: cthurls@gmail.com
Timeline
Atlanticblue Care
Work Independently as a Support Worker
02.2022 - Current
Golden City Support Services
Support Worker
06.2017 - 02.2022
Some College (No Degree) - Year 11
Seymour Technical High School
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