Summary
Overview
Work History
Education
Skills
Additional Information
References
Timeline
Generic

Nicole Peart

Wellard,Western Australia

Summary

An enthusiastic and motivated educational assistant with a Certificate IV in School-Based Education Support. Passionate about helping students with special needs and learning difficulties to achieve their academic goals. Ability to support teachers with lesson planning and delivery when working one-on-one and in small groups. Looking to put my skills and experience to use in a challenging and rewarding role.

Overview

16
16
years of professional experience

Work History

Customer Consultant

Bankwest
Rockingham, WA
09.2011 - Current
  • Hold needs-based conversations with our customers, building genuine long-lasting relationships in person, over the phone, and digitally.
  • Providing efficient, accurate, and quality solutions across all customer segments.
  • Resolving customer queries and complaints in a timely and professional manner, at first point wherever possible.
  • Keeping up to date and assisting customers with products such as home loans, personal loans, credit cards, and savings accounts.
  • Rockingham branch P&C champ, organising work functions, morning tea and group activities.

Education Assistant

Placement Orelia Primary School
Orelia, WA
10.2023 - 11.2023
  • Assisted teachers with preparing classroom materials and activities.
  • Conducted one-on-one sessions with students who needed extra support.
  • Monitored student behavior in the classroom and playground.
  • Created a positive learning environment by encouraging cooperation among students.
  • Assisted in creating a safe environment for all students by enforcing school policies.
  • Supervised recess and lunch periods to ensure the safety of all students on the playground.
  • Provided assistance during Interschool by monitoring student behavior and helping with the long jump.
  • Assisted with the Foodbank school program.
  • Cleaned and organized classrooms, materials and supplies.

Store Manager

Cotton On
Perth City And Booragoon , WA
01.2011 - 09.2011
  • Balanced sales, reconciled cash, and made bank deposits to facilitate opening and closing duties.
  • Generated repeat business by responding to customer concerns with friendly and knowledgeable service.
  • Oversaw inventory management through cycle counts, audits, and shrinkage control.
  • Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
  • Trained and mentored staff to teach and educate daily tasks and procedures.

Store Manager

Sunnygirl
Townsville, QLD
05.2010 - 12.2010
  • Balanced sales, reconciled cash, and made bank deposits to facilitate opening and closing duties.
  • Built relationships with key customers and stakeholders to grow business networks and locate new opportunities.
  • Oversaw storewide merchandising benchmarks to maintain operational excellence.
  • Established store tactics and strategies to achieve operational performance and sales goals.
  • Showcased and built visually appealing displays and signs to encourage customers to buy specific products.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day

Assistant in Nursing

Bluecare
Townsville, QLD
07.2008 - 05.2010
  • Learned and demonstrated the proper technique for assisting patients in walking with or without assistive devices.
  • Examined patients to detect open wounds, bruises, and other issues requiring medical care.
  • Delivered nursing-related services under the supervision of a Registered Nurse.
  • Measured and recorded food and liquid intake and output and reported changes to nursing staff.
  • Reminded patients to take medications and nutritional supplements to promote wellness.
  • Turned and repositioned bedridden patients to optimise comfort and reduce bed sores.
  • Administered drainage bag and tubing, leg strap, and other procedures to insert and care for the catheter.
  • Recognised and reported abnormalities or changes in patient's health status to nursing staff.
  • Guided individuals to bathrooms and cared for incontinence needs.
  • Planned, prepared, and served meals and snacks according to prescribed diets.
  • Organised games and other activities to engage clients and offer mental stimulation.
  • Provided basic patient care by bathing and grooming patients, changing bedding and assisting in feeding activities.
  • Provided travel and social outings to community patients.

Education

CHC40221 - Certificate IV in School Based Education Support - Education

ITAC
Cockburn
12.2023

Certificate III in Aged Care Work - Nursing

Barrier Reef Institute of TAFE
Townsville
07.2007

Skills

  • Multitasking and Prioritisation
  • Efficient and Detail-Oriented
  • Creative Problem Solving
  • Calm and Professional Under Pressure
  • Upbeat and Positive Personality
  • Patient and Empathetic
  • Excellent Attention to Detail
  • Cultural Awareness and Sensitivity

Additional Information

  • Volunteered for three years as the secretary and fundraising coordinator for the Wellard Primary School P&C.
  • Successfully had the school canteen operational by the second year of the school opening with a paid employee.
  • Organised two color fun runs totaling more than 50k in money raised that went towards the canteen and play equipment.
  • Volunteer yearly at Telethon in the phone room.

References

References available upon request.

Timeline

Education Assistant

Placement Orelia Primary School
10.2023 - 11.2023

Customer Consultant

Bankwest
09.2011 - Current

Store Manager

Cotton On
01.2011 - 09.2011

Store Manager

Sunnygirl
05.2010 - 12.2010

Assistant in Nursing

Bluecare
07.2008 - 05.2010

CHC40221 - Certificate IV in School Based Education Support - Education

ITAC

Certificate III in Aged Care Work - Nursing

Barrier Reef Institute of TAFE

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