Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nicole Slavin

Anna Bay,NSW

Summary

Observant worker skilled in all aspects including managing customer needs, assessing and recommending optimal choices, as well as recommending products to exceed customers requests. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

9
9
years of professional experience

Work History

Hairdresser

Self-Employed
05.2022 - Current
  • Scheduled customer appointments and rearranged individual time slots to meet demand.
  • Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
  • Recorded notes for future reference about customer preferences and services delivered.
  • Answering phone calls daily to assess customer needs, schedule appointments, and give advice about hairstyle and colour options.
  • Educated customers on products to maximize benefits.
  • Stayed updated on current hair trends and techniques to make customers look fashionable and increase satisfaction.

Hairdresser

Best Hairdressers In Town
10.2017 - 05.2022
  • Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
  • Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
  • Shampooed, conditioned, and rinsed guests' hair using salon-exclusive products while educating clients on product benefits to increase product sales.
  • Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
  • Recorded notes for future reference about customer preferences and services delivered.

Checkout Operator

Coles Supermarket
07.2016 - 10.2017
  • Operated cash register for cash, check, and credit card transactions.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items, and join reward programs.


Apprentice Hairdresser

Choo Choo Hair And Beauty
03.2015 - 05.2016
  • Helped get clients' hair ready for treatment by shampooing and conditioning at the basin.
  • Answered telephone calls to provide information and schedule new/existing appointments.
  • Assisted hairdressers with cutting, colouring, and styling hair to maintain salon workflow efficiency.
  • Performed basic housekeeping duties such as sweeping, taking out trash and collecting dirty linens for wash.

Education

Certificate III - Hairdressing

TAFE NSW
Tighes Hill, NSW
12.2020

Skills

  • Supply Management
  • Service Coordination
  • Relationship Building and Management
  • Customer Education
  • Highly Motivated Self-Starter
  • Strong Leader
  • Sales Expertise
  • Complaint Resolution

Timeline

Hairdresser

Self-Employed
05.2022 - Current

Hairdresser

Best Hairdressers In Town
10.2017 - 05.2022

Checkout Operator

Coles Supermarket
07.2016 - 10.2017

Apprentice Hairdresser

Choo Choo Hair And Beauty
03.2015 - 05.2016

Certificate III - Hairdressing

TAFE NSW

Similar Profiles

CREATE PROFILE
Nicole Slavin