Jannell Ismail
Calderwood,Nsw
Summary
Dynamic hairdresser with a proven track record at Republiq.studio, excelling in balayage techniques and client relationship management. Recognized for enhancing customer loyalty through exceptional service and mentorship of junior stylists. Committed to maintaining a safe, organized workspace while fostering a collaborative team environment.
Overview
14
14
years of professional experience
Work History
Hairdresser
Republiq.studio
11.2011 - Current
- Mentored junior stylists, improving their technical skills and customer service abilities.
- Maintained a clean, safe, and organized work environment in compliance with health regulations for both staff and clients'' wellbeing.
- Developed strong relationships with clients, resulting in high levels of customer loyalty and repeat business.
- Contributed to a positive work atmosphere by demonstrating professionalism, collaboration with colleagues while maintaining open lines of communication.
Hair Stylist
Billy and Vince
01.2015 - 07.2019
- Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
- Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
- Processed payments, entering sales in register for prompt customer service.
- Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
Education
Certificate III - Senior Hairdresser
Wollongong Tafe
Wollongong, NSW09.2011
Skills
- Balayage technique
- Hair straightening
- Blow-drying expertise
- Chemical safety
- Client consultation
- Appointment scheduling
- Supply management
- Foils and balayage
- Production leadership
- Outstanding client retention
- Quick learner
- Customer consultation
- Relationship building and management
- Business management
- Staff management
Timeline
Hair Stylist
Billy and Vince
01.2015 - 07.2019
Hairdresser
Republiq.studio
11.2011 - Current
Certificate III - Senior Hairdresser
Wollongong Tafe
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