Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Nicole Williams

BUNDABERG NORTH,QLD

Summary

Seeking a role where skills, responsibilities, and experience contribute positively to clients\' goals. Passionate about learning and applying new skills to enhance career in the disability sector. Committed to making a meaningful impact and helping individuals thrive.

Overview

6
6
years of professional experience

Work History

Support Worker

Carinbundi Respite Services
Bundaberg, QLD
08.2019 - Current

• Personal care: Assisting with bathing, dressing, toileting, and other personal hygiene needs.

• Mobility support: Helping with transfers, using assistive devices like wheelchairs, and walking assistance.

• Meal preparation: Cooking meals according to dietary needs and assisting with eating.

Household chores: Cleaning, laundry, and maintaining a tidy living space.

• Medication management: Reminding clients to take medication as prescribed

• Transportation: Accompanying clients to medical appointments, social outings, and errands.

• Social support: Engaging in conversation, providing companionship, and participating in leisure activities.

• Communication and reporting: Maintaining accurate records, communicating with clients, family members, healthcare professionals, and relevant support teams.

• Advocacy: Supporting clients' needs and rights by communicating with service providers and advocating for necessary adjustments.

Important aspects of the role:

• Respectful and client-centered approach: Prioritizing the individual's needs, choices, and dignity.

• Active listening and communication skills: Effectively understanding and responding to client's needs.

• Physical ability: Capability to perform tasks requiring physical assistance depending on the client's needs.

• Emotional intelligence: Providing emotional support and understanding the challenges faced by clients.

• Compliance with regulations: Adhering to relevant disability support policies and safety procedures.

• Respectful and client-centered approach: Prioritizing the individual's needs, choices, and dignity.

• Active listening and communication skills: Effectively understanding and responding to client's needs.

• Physical ability: Capability to perform tasks requiring physical assistance depending on the client's needs.

• Emotional intelligence: Providing emotional support and understanding the challenges faced by clients.

• Compliance with regulations: Adhering to relevant disability support policies and safety procedures.

Support Worker

Blue Care
Bundaberg, QLD
02.2019 - 07.2019
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Helped clients manage and reach individual goals, supporting independent progression and social skills.
  • Enhanced the quality of care for clients by providing personalized support and assistance with daily living activities.
  • Transported clients to appointments, shopping venues and entertainment events according to determined schedule.

Education

Certificate III - Individual Support (Disability)

Yellow Card – Disability Services
01.2019

Certificate II - RSA & RSG

Certificate II Hospitality
01.2003

High School -

Bundaberg State High School
01.2002

Certificate II -

Certificate II Retail
01.2001

Skills

  • Ability to work unsupervised
  • Ability to work as part of a team
  • Works well under pressure
  • Works well in stressful environments
  • Respectful
  • Diligent
  • Patient
  • Punctual
  • Advanced negotiation skills
  • Fast learner
  • Ability to multi-task
  • Health and safety awareness
  • Housekeeping tasks
  • Confidentiality and privacy
  • Behavioral support
  • Budgeting and financial management
  • Conflict resolution
  • Empathy and patience

References

Alisha Brasher

Supervisor/manager Carinbundi

0431658566

Timeline

Support Worker

Carinbundi Respite Services
08.2019 - Current

Support Worker

Blue Care
02.2019 - 07.2019

Certificate III - Individual Support (Disability)

Yellow Card – Disability Services

Certificate II - RSA & RSG

Certificate II Hospitality

High School -

Bundaberg State High School

Certificate II -

Certificate II Retail
Nicole Williams