Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Nicol Tatiana Medina Crofort

Hobart,TAS

Summary

Service-oriented professional with solid experience in food and beverage industry. Possess strong understanding of proper table setting, menu presentation, and order taking processes. Notable skills include clear communication, customer service, and efficiency under pressure. Have consistently improved dining experiences through proactive approach to assisting wait staff.

Overview

6
6
years of professional experience
1
1
Certification

Work History

All-rounder and Cook

Sweet espresso
Mentone, Melbourne
01.2024 - 09.2024

I.

  • Greeted customers and provided menus.
  • Assisted with food preparation tasks as requested by the head chef.
  • Learned to properly handle cash transactions and process credit card payments.
  • Checked that all orders were accurate before delivering to customers.
  • Provided excellent customer service during meal times.
  • Informed customers of daily specials and menu changes.

Waitress

Indulgence Cafe
Doncaster, Victoria
06.2023 - 12.2023
  • Greeted customers and provided menus.
  • Assisted in seating guests at tables or booths.
  • Took orders for food and drinks and delivered them to guests.
  • Replenished beverages when necessary.
  • Answered questions about menu items, ingredients, and pricing.
  • Maintained a clean work station by restocking supplies, wiping down counters.

Front of House Employee

Family Restaurant
Bogota DC, Bogota DC
01.2019 - 04.2022
  • Greeted customers and provided friendly customer service.
  • Informed customers of daily specials, menu items, and restaurant policies.
  • Answered phone calls, took reservations, and answered inquiries.
  • Maintained cleanliness of dining area by clearing tables and wiping down surfaces.
  • Communicated orders to kitchen staff in an accurate and timely fashion.

Education

Some College (No Degree) - General English

Discover English
Melbourne, VIC

Some College (No Degree) - General English

International House
Melbourne, VIC

Skills

  • Customer Service
  • Order Verification
  • Cleaning and organization
  • Focused and disciplined
  • High volume production capability
  • Performance Improvement

Certification

Driver Licence

Working with children

Languages

English
Professional
Spanish
Native/ Bilingual

Timeline

All-rounder and Cook

Sweet espresso
01.2024 - 09.2024

Waitress

Indulgence Cafe
06.2023 - 12.2023

Front of House Employee

Family Restaurant
01.2019 - 04.2022

Some College (No Degree) - General English

Discover English

Some College (No Degree) - General English

International House
Nicol Tatiana Medina Crofort