Nigel Lowe
Cowes,Victoria
Summary
Dynamic leader and Sole Trader-Owner at Auslowe Model Accessories, adept in operations management and customer relations. Excelled in elevating customer satisfaction through strategic process improvements and robust relationship building, significantly enhancing repeat business. Skilled in project management and quality assurance, consistently outperforming competition by leveraging market trends and maintaining cost efficiency. Hardworking and passionate job seeker with strong organizational skills eager to secure long term employment. Ready to help team achieve company goals.
Overview
34
34
years of professional experience
Work History
Sole Trader - Owner
Auslowe Model Accessories
06.1990 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Consulted with customers to assess needs and propose optimal solutions.
- Evaluated suppliers to maintain cost controls and improve operations.
- Established foundational processes for business operations.
- Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
- Evaluated industry competition regularly to maintain a competitive advantage in the marketplace.
- Expanded product offerings by researching market trends and identifying potential growth opportunities.
- Interacted well with customers to build connections and nurture relationships.
- Delivered exceptional customer service by promptly addressing concerns and resolving issues effectively.
- Managed all aspects of inventory control, ensuring optimal stock levels were maintained at all times.
- Built a loyal clientele by consistently exceeding their expectations through personalized services.
- Maintained an organized workspace to maximize productivity while adhering to safety protocols.
Education
High School Diploma -
High School
Hobart, TAS12.1983
Skills
- Small business operations
- Relationship Building
- Verbal and written communication
- Client Service
- Project Management
- Operations Management
- Product branding
- Budget Development
- Labor Relations
- Customer Service
- Decision-Making
- Goal Setting
- Quality Assurance
- Delegating Work
- Direct Sales
- Process Improvements
Accomplishments
Starting my business from Scratch. Making every part by hand and then producing them to be able to sell them world wide. Having a successful business. Running for 35 years now.
Timeline
Sole Trader - Owner
Auslowe Model Accessories
06.1990 - Current
High School Diploma -
High School
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