Nihad Srhilfi
Summary
Dedicated Transportation Security Officer with observant nature and firm grasp of security procedures and standards. Excellent time management and organizational abilities backed by disciplined nature and strong communication skills. Trained in security scanning and identification measures. Known for a positive and engaging personality, excellent interpersonal skills, and the ability to build lasting customer relationships, thereby enhancing customer satisfaction and loyalty.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Aviation Protection Officer
MSS Security
04.2024 - Current
- Ensured the safety of passengers and crew members by performing regular aircraft security checks.
- Coordinated effectively with various airport departments to ensure seamless integration of security efforts across all areas.
- Assisted in the development of new security protocols, contributing to an increased level of protection for all airport users.
- Kept up-to-date with industry regulations and best practices, ensuring accurate implementation of aviation protection procedures.
Medical Receptionist
Northern Medicals
02.2023 - 05.2024
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Checked patient insurance, demographic, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
Retail Assistant, Team Member
Best&Less
10.2020 - 01.2023
- Used POS system to process sales, returns, online orders, and gift card activations.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
Education
Bachelors of Criminology -
La Trobe University
Melbourne, VICCompletion of VCE
Lalor Secondary College
Lalor, VICSkills
- Passenger Screening
- Patrolling Techniques
- Strong organizational skills
- Excellent communication abilities
- Outstanding customer service expertise
- Proficient under pressure
- Demonstrated initiative and leadership
- Adherence to guidelines and instructions
- Respect for workplace values
- IT proficiency (Microsoft Word, Excel, PowerPoint)
- Keen attention to detail
Certification
- Certificate II in Transport Security Protection (AVI20118)
- Certificate II in Security Operations
Timeline
Aviation Protection Officer
MSS Security
04.2024 - Current
Medical Receptionist
Northern Medicals
02.2023 - 05.2024
Retail Assistant, Team Member
Best&Less
10.2020 - 01.2023
Bachelors of Criminology -
La Trobe University
Completion of VCE
Lalor Secondary College
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