Nikki Coombs
Bohle Plains,Australia
Summary
Dynamic Administration Officer with a proven track record at Queensland Government, excelling in office management and workflow optimization. Adept at training development and financial processing, I have successfully streamlined operations and enhanced team efficiency, ensuring compliance and fostering strong customer relations. Committed to achieving organizational goals through effective communication and strategic planning.
Overview
14
14
years of professional experience
Work History
Administration Officer
Queensland Government – Department of Families, Seniors and Disability and Child Safety
Townsville, QLD
05.2020 - Current
- Assisted in maintaining accurate records and confidential client information.
- Supported team members by providing training on administrative procedures.
- Streamlined office workflows to improve efficiency in daily operations.
- Facilitated the onboarding process for new employees within the department.
- Managed and maintained office filing systems, ensuring all documents are accurately stored and easily retrievable.
- Processed invoices, purchase orders and other financial paperwork in accordance with company policies.
- Provided administrative support to senior management & staff, including diary management, travel arrangements and document preparation.
- Answered incoming telephone calls and responded to customer enquiries promptly and courteously.
- Monitored stock levels within the office environment, placing orders when necessary.
- Organised meetings and conferences for internal staff members, as well as external stakeholders.
- Assisted with the preparation of monthly reports on a range of topics including sales figures, budgeting information and performance metrics.
- Travel Management and Coordination
Human Resources/ Recruitment
Adani Mining Australia
05.2019 - 04.2020
- Collaborated with hiring managers to identify staffing needs and job requirements.
- Conducted candidate sourcing through various platforms and networking events.
- Managed full recruitment cycle from job posting to candidate onboarding.
- Screened resumes and conducted initial interviews to assess qualifications.
- Coordinated background checks and employment verifications for potential hires.
- Reviewed candidate applications and conducted phone interviews and screenings.
- Created job postings, posted ads on job boards, and sourced passive candidates.
Human Resources Advisor
Pacific Marine Group
09.2018 - 08.2019
- Company Overview: (Maternity Leave contract) through Hays Recruitment
- Manage all Papua New Guinea Project Rosters/ VISAS
- End to end recruitment of staff placing ads, phone screens, interviews, Offers, Contracts
- Attend to all staffing enquiries
- Coordinate staff training requirements
- New staff on boarding
- Coordinate and book Staff Travel
- Coordinate other jobs/ projects with staffing requirements
- Attend HR meetings and weekly reporting
- Assist with HSEQ policies and matters
- Schedule Medicals/ Police checks/ D & A Testing
- (Maternity Leave contract) through Hays Recruitment
Area Administrator – CQ /NQ
Holcim Australia
03.2012 - 09.2018
- Manage all admin daily operations for CQ Region
- EOD of Day Procedures/ Reconciling end of day work (concrete Dockets for 9 plants production
- Customer enquries
- Raising Purchase Orders/ Goods Receipting/ Stock Control
- SAP / Command Trained
- Coordinate and book Staff Travel
- Processing Payroll / Training and HR functions
- Coordinate company events/ Cowboys/ V8s / Management presentations/ Marketing
- All office and site ordering
- Admin Support for all Managers within Area Office
- Reconcile Company Credit card and Managers Credit cards via Pro master
Skills
- Effective communication
- Training development
- Office management
- Financial reporting
- Records management
- Office administration
- Financial processing
- Recruitment coordination
- Onboarding procedures
- Customer relations
- Workflow optimization
- Regulatory compliance
- Meeting facilitation
- Payroll and budgeting
References
- Suzanne Cunningham, A/Senior Business Officer, Department Families, Seniors, Disability Services & Child Safety, Suzanne.cunningham@families.qld.gov.au
- Elizabeth Barrett, Manager, Department Families, Seniors, Disability Services & Child Safety, Elizabeth.barrett@families.qld.gov.au
References
References available upon request.
Timeline
Administration Officer
Queensland Government – Department of Families, Seniors and Disability and Child Safety
05.2020 - Current
Human Resources/ Recruitment
Adani Mining Australia
05.2019 - 04.2020
Human Resources Advisor
Pacific Marine Group
09.2018 - 08.2019
Area Administrator – CQ /NQ
Holcim Australia
03.2012 - 09.2018