Nicole Waters
Mandurah,WA
Summary
volunteer amanaliving mandurah - Peta britton 0423688711
Driven Customer Support Representative with over [Number] years of experience. Problem solver promoting customer satisfaction by resolving concerns and answering questions. Friendly personality improves customer retention and team building. Knowledgeable and dedicated customer service professional with extensive experience in [Type] industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.
Overview
4
4
years of professional experience
Work History
Customer Services Assistant
Seascapes Fish And Chip Shop
01.2020 - Current
- Consistently met performance metrics while adhering to quality standards set by the company.
- Managed high call volumes effectively, maintaining professionalism and providing timely assistance.
- Supported colleagues during busy periods or absences by taking on additional tasks when necessary.
- Exhibited high energy and professionalism when dealing with clients and staff.
Education
High School Diploma -
John Tonkin College - PET Campus
Mandurah, WA12.2013
Skills
- Customer Service
- Calm and Professional Under Pressure
- Understanding Customer Needs
- Calm Under Pressure
Timeline
Customer Services Assistant
Seascapes Fish And Chip Shop
01.2020 - Current
High School Diploma -
John Tonkin College - PET Campus
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