Nil Hernandez
Denham,Western Australia
Summary
Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Bar Manager
RAC Parks And Resorts
09.2023 - 05.2024
- Motivated staff to perform at peak efficiency and quality.
- Guaranteed optimal beverage stock by assessing inventory and collaborating with owners for corrective action planning to limit expenses.
Supervisor
RAC Parks And Resorts
09.2022 - 09.2023
Supervisor
AMALIA RESTAURANT
04.2021 - 12.2021
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Administrative Assistant
Ateneu D'Acció Cultural
01.2020 - 07.2020
- Facilitated collaboration within the team by organizing regular meetings, maintaining meeting minutes, and tracking project progress.
- Increased office participation in special events by creating newsletter with detailed calendars and other office updates.
TOUR GUIDE
T.A Scotland
03.2019 - 10.2019
- Communicated professionally with customers, answering questions and addressing concerns to boost satisfaction.
- Improved group safety by vigilantly monitoring tour participants and implementing strict adherence to safety guidelines.
Education
History Degree - History
University of Girona
Girona05.2017
Skills
- ABC standards
- ServSafe Food Manager
- Scheduling
- Customer Service
- Managing Reservations and Large Parties
- Reliable and Responsible
- Money Handling
- Problem-Solving
- Service-oriented mindset
- Outgoing Personality
- Training and mentoring
- Quality Assurance
Languages
Spanish
Native or Bilingual
Catalan
Native or Bilingual
English
Professional Working
Italian
Limited Working
Certification
- Certified Children’s Camp Monitor, Generalitat de Catalunya - 2013
Timeline
Bar Manager
RAC Parks And Resorts
09.2023 - 05.2024
Supervisor
RAC Parks And Resorts
09.2022 - 09.2023
Supervisor
AMALIA RESTAURANT
04.2021 - 12.2021
Administrative Assistant
Ateneu D'Acció Cultural
01.2020 - 07.2020
TOUR GUIDE
T.A Scotland
03.2019 - 10.2019
History Degree - History
University of Girona
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