Nilesha Samarakoon
Capel Sound,VIC
Summary
Adaptable and dedicated employee over seven years of combined experience in the education, hospitality and Aged care industries. Highly organized and detail-oriented and motivated individual with business acumen and willingness to take on challenging roles. Tech-savvy and quick learning with technical know-how, social media expertise and sales abilities to support and drive substantial growth.
Overview
9
9
years of professional experience
Work History
Support Worker - Catering
Calvary Rye Sands Aged Care
02.2024 - Current
Housekeeping Assistant
Village Glen Aged Care
05.2023 - 12.2023
Housekeeping Assistant
Rosebrook Aged Care (Mckenzi)
03.2023 - 05.2023
Guest Experience Officer
Avani Central Melbourne Residence
Melbourne Central, VIC
01.2023 - 05.2023
Assistant Manager-Marketing (Student Enrollment) -Promoted
APIIT Kandy Campus
Kandy, Sri Lanka
01.2022 - 12.2022
Marketing Executive – Student Enrollment
APIIT Kandy Campus
Kandy, Sri Lanka
10.2019 - 12.2021
Program Coordinator
Esoft Metro Campus-Kandy
Kandy, Sri Lanka
08.2018 - 09.2019
Guest Relation Officer
Topaz / Tourmaline Hotel Kandy,SL
Kandy, Sri Lanka
11.2017 - 07.2018
Customer Contact Associate
Bellvantage Pvt, Colombo 02, SL
Colombo 02, Sri Lanka
03.2016 - 12.2016
Education
Master of Business Administration - Tourism and Hospitality Management
Victorian Institute of Technology
Melbourne10-2024
Master of Business Administration - Business Management
Gloucester University
United Kingdom01.2022
Post-graduate diploma - Strategic management and Leadership
Esoft Metro Campus
Sri Lanka01.2020
Bachelor of Arts - Hospitality Management
London Metropolitan University
United Kingdom01.2019
Higher National Diploma - Travel, Tourism and Hospitality Management
Esoft Metro Campus
Kandy 01.2018
Pearson Diploma - Travel, Tourism and Hospitality Management
Esoft Metro Campus
Kandy Sri Lanka01.2017
Diploma - Media & Public Relations
University of Kelaniya
Kelaniya Sri Lanka01-2017
GCE A/Level Examination -
Hillwood College Kandy
Kandy, SL01.2015
GCE O/Level Examination -
Hillwood College Kandy
Kandy, SL01.2012
Skills
- High level of customer service
- Effective client interaction
- Documentation and control
- Office Management
- Relationship Building
- Contract Negotiations
- Document Control
- Inbound and Outbound Calling
- Business development understanding
- CRM system proficiency
- Microsoft Office proficiency
- Strategic sales knowledge
References
Mr. Charles Samarawickarama
Assistant Manager
Avani Central Residences Melbourne
61 0450008611
amcentralmelbourne@avanihotels.com.au
Mr. Shamri Ahafurdeen
Country Director
Skills Global (UK) Ltd,
00 94 772607080
shamri@gmail.com
Dr. Priyantha Bandara
Senior Lecturer
Victorian Institute of Technology
61 0433646433,
priyantha.bandara@vit.edu.au
Timeline
Support Worker - Catering
Calvary Rye Sands Aged Care
02.2024 - Current
Housekeeping Assistant
Village Glen Aged Care
05.2023 - 12.2023
Housekeeping Assistant
Rosebrook Aged Care (Mckenzi)
03.2023 - 05.2023
Guest Experience Officer
Avani Central Melbourne Residence
01.2023 - 05.2023
Assistant Manager-Marketing (Student Enrollment) -Promoted
APIIT Kandy Campus
01.2022 - 12.2022
Marketing Executive – Student Enrollment
APIIT Kandy Campus
10.2019 - 12.2021
Program Coordinator
Esoft Metro Campus-Kandy
08.2018 - 09.2019
Guest Relation Officer
Topaz / Tourmaline Hotel Kandy,SL
11.2017 - 07.2018
Customer Contact Associate
Bellvantage Pvt, Colombo 02, SL
03.2016 - 12.2016
Master of Business Administration - Tourism and Hospitality Management
Victorian Institute of Technology
Master of Business Administration - Business Management
Gloucester University
Post-graduate diploma - Strategic management and Leadership
Esoft Metro Campus
Bachelor of Arts - Hospitality Management
London Metropolitan University
Higher National Diploma - Travel, Tourism and Hospitality Management
Esoft Metro Campus
Pearson Diploma - Travel, Tourism and Hospitality Management
Esoft Metro Campus
Diploma - Media & Public Relations
University of Kelaniya
GCE A/Level Examination -
Hillwood College Kandy
GCE O/Level Examination -
Hillwood College Kandy
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