Summary
Overview
Work History
Education
Skills
Languages
Interests
Timeline
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Ning Huang

HOLLAND PARK WEST,QLD

Summary

Dynamic Property Manager with a proven track record of enhancing tenant satisfaction and maintaining high-quality resident profiles through exceptional communication and customer service skills. Expert in property maintenance and risk assessment, ensuring legal compliance and operational efficiency. Successfully negotiated favorable lease terms, demonstrating adaptability and time management abilities. Formerly self-employed, adept at financial oversight and tenant relations.

Overview

3
3
years of professional experience

Work History

Property Manager

Self-employeed
06.2020 - 10.2023
  • Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
  • Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
  • Conducted thorough background checks on prospective tenants, maintaining a high quality resident profile at the property.
  • Improved tenant satisfaction by promptly addressing maintenance requests and concerns.
  • Managed daily operations for optimal efficiency and costeffectiveness.
  • Ensured legal compliance by keeping up-to-date on local laws and regulations pertaining to property management.
  • Assisted in the resolution of conflicts among residents by mediating disputes in a professional manner.
  • Skillfully negotiated lease agreements, securing favorable terms for both tenants and owners.
  • Conducted comprehensive market analyses to determine competitive rental rates for units.
  • Maintained detailed documentation of all incidents occurring at the property, providing clear records for future reference when needed.
  • Conducted regular inspections of both interior and exterior of properties for damage.
  • Collected and maintained careful records of rental payments and payment dates.
  • Communicated effectively with owners, residents, and on-site associates.
  • Monitored and tracked payments and expenses, providing timely and accurate financial reports.
  • Responded to Common Area Maintenance (CAM) inquiries.
  • Completed annual rent calculations using housing database software.

Education

Urban Pest Management

MPL Pest Management
Brisbane
10-2024

Real Estate Agent License

PRET Real Estate School Australia
Brisbane
07-2020

IT

Griffith University
QLD
07-2005

Business Administration And Management

Nudgee International College
QLD
07-2002

Skills

  • Customer service-focused
  • Rent collection
  • Exceptional oral and written communication skills
  • Tenant relations
  • Property Management
  • Risk Assessment
  • Property Maintenance
  • Oversee maintenance
  • Time management abilities
  • Adaptability

Languages

Chinese (Mandarin)
Native or Bilingual
Chinese (Cantonese)
Native or Bilingual
English
Professional Working

Interests

  • Tech enthusiast, passionate about exploring the latest advancements and innovations
  • Gardening
  • Outdoor Recreation
  • Playing Sports
  • Hiking
  • Camping
  • Volunteering with youth sports programs as a [role]
  • Gym Workouts
  • Team Sports

Timeline

Property Manager

Self-employeed
06.2020 - 10.2023

Urban Pest Management

MPL Pest Management

Real Estate Agent License

PRET Real Estate School Australia

IT

Griffith University

Business Administration And Management

Nudgee International College
Ning Huang