Nipuni Sandunika
Lidcombe,NSW
Summary
Adept at multitasking and organization, I significantly enhanced dining experiences at Masala Kitchen by ensuring swift, accurate service and maintaining high cleanliness standards. My proficiency in POS system operation and exceptional hospitality service, coupled with a knack for fostering warm customer relationships, consistently boosted satisfaction rates. My collaborative spirit and efficiency in high-volume settings underline my commitment to excellence in the food service industry.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Wait Staff Member
Masala Kitchen
04.2024 - Current
- Maintained cleanliness in dining area, contributing to a pleasant atmosphere for customers.
- Cultivated warm relationships with regular customers.
- Bussed and reset tables to keep dining room and work areas clean.
- Demonstrated excellent multitasking abilities by managing multiple tables simultaneously without sacrificing quality of service.
- Accurately managed cash transactions while handling high-volume shifts, ensuring balanced registers at the end of each shift.
- Displayed extensive knowledge of menu offerings and ingredients, allowing for informed recommendations to diners with dietary restrictions or preferences.
- Boosted restaurant reputation with exceptional attention to detail, prompt service, and a friendly demeanor.
- Provided support during catering events by setting up stations, serving food promptly, engaging with attendees professionally.
- Practiced safe, sanitary food handling for preparation and service to maximize pleasant dining experience.
Kitchen Hand
Kittyhawak Cafe
03.2024 - 06.2024
- Ensured cleanliness and sanitation by thoroughly washing dishes, utensils, and kitchen equipment.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Maintained a well-organized work area by consistently cleaning surfaces and organizing supplies.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Supported chefs in food preparation tasks such as chopping ingredients, peeling vegetables, and marinating meats.
- Collaborated with other kitchen staff members to ensure smooth workflow during peak dining hours.
- Managed time to juggle multiple tasks simultaneously with ease.
Crew Team Member
Lime Expresso Cafe
02.2024 - 05.2024
- Worked well with teammates and accepted coaching from management team.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Collaborated with team members to complete orders.
- Maintained a clean and organized workspace, ensuring a positive environment for both staff and customers.
- Operated register to process payments and collect cash payment for order totals.
- Improved customer satisfaction by consistently providing friendly and efficient service.
- Enhanced team productivity by effectively collaborating with colleagues on tasks and responsibilities.
- Utilized strong communication abilities to relay order details clearly between front-of-house staff and kitchen team members.
Education
Bachelor Of Science (Honours) - Food Sciences And Technology
UVA Wellassa University
SrilankaSkills
- Strong multitasking
- Efficient organization
- POS System Operation
- Professional Appearance
- Cleanliness and hygiene
- Handling Complaints
- Memory retention
- Supply Restocking
- Table setting expertise
- Order Management
- Order Accuracy
- Hospitality service expertise
- Food Running
- Table Setting
- Front-of-house display creation
- Beverage Preparation
Certification
RSA
Timeline
Wait Staff Member
Masala Kitchen
04.2024 - Current
Kitchen Hand
Kittyhawak Cafe
03.2024 - 06.2024
Crew Team Member
Lime Expresso Cafe
02.2024 - 05.2024
Bachelor Of Science (Honours) - Food Sciences And Technology
UVA Wellassa University
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