Nishal Ahmad
Working Student
Mickleham,VIC
Summary
Multi-tasking individual well-known for creating positive workplace culture and high-performing teams. Innovative and goal-oriented professional committed to work. Dedicated team player skilled at mediation and conflict resolution. Drives company growth through hard work. Reliable person enthusiastically pursuing opportunity to add immediate value to growing team. Inspired to help others and driven to apply unfailing work ethic to meet objectives. Industrious and committed with skills for multitasking and managing time well.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Security Officer and Customer Service
AGP Protective
11.2022 - Current
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Patrolled and monitored premises in company vehicle, on bicycle and by foot.
- Checked and verified photo identification prior to granting facility access.
Individual Support Worker
Little Sparrow Group
06.2022 - 11.2022
- Cooked meals and assisted patients with eating tasks to support healthy nutrition.
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with daily living activities, running errands and household chores.
Security Officer
Sandringham hospital
04.2021 - 02.2022
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Reported suspicious activities and persons to law enforcement.
- Regulated vehicle and pedestrian traffic upon entry onto building grounds through electronic gates.
- Drafted reports of property damage, theft, accidents and unusual occurrences to document daily activities and irregularities.
- Reported irregularities such as fire and safety hazards to maintenance.
Asset Protection Officer
COVID Testing site
11.2020 - 12.2021
- Controlled reduction of loss inventory by protecting company assets.
- Wrote reports outlining activities and results.
- Checked CCTV for evidence of theft.
- Patrolled COVID vaccination site to check for suspicious activities.
- Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
- Worked independently and collaboratively to resolve urgent issues to protect lives and property.
Security Guard Officer
Australia open festival
02.2021 - 02.2021
- Provided detailed reports of infractions and criminal acts to law enforcement for trial or hearing procedures.
- Authenticated boarding passes, identification and passports to prevent fraudulent travel.
- Warned offenders about rule infractions and violations and verbally evicted violators from premises.
Security Guard
Sunshine Hospital
01.2021 - 02.2021
- Monitored employee activities, confirming compliance with security regulations.
- Reported irregularities such as fire and safety hazards to maintenance.
- Permitted entry with escort for approved persons into secure locations.
- Reviewed camera and system feeds and alerted proper respondents regarding discrepancies.
Customer Service Agent
Europcar Airport
06.2019 - 12.2020
- Provided primary customer support to internal and external customers.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Educated customers on company systems, form completion and access to services.
- Adapted to new applications and maintained knowledge of current technologies.
Restaurant Team Member
Mc Donald's
08.2019 - 01.2020
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Replenished food items, paper products and canned goods to keep pantry well-stocked during busy periods.
- Trained new employees by demonstrating tasks and coaching during daily activities.
- Arrived to work in uniform and presentable in appearance to meet restaurant standards.
- Cleared trays and removed trash from tables before sanitizing surfaces.
- Greeted guests pleasantly and answered menu questions.
- Greeted customers at drive-thru and took food orders.
Restaurant Manager
Fri chicks
03.2017 - 05.2019
- Purchased adequate quantities of necessary restaurant items, including food, beverages, equipment and supplies.
- Achieved highest employee retention rate in region.
- Clearly and promptly communicated pertinent information to staff, such as large reservations or last minute menu changes.
- Actively participated in ongoing customer service programs to build sales and rapport in community.
- Reconciled cash and credit card transactions to maintain accurate records.
- Created fun team building activities to engage staff in up-selling to meet revenue targets.
- Prepared for and executed new menu implementations.
Education
Bachelor of Community Services -
Stott's College
MelbourneCurrent
High School Diploma -
Punjab College Islamabad
Islamabad03.2019
Skills
- Time Management
- Supportive Personal Care
- Companionship and Emotional Support
- Care Plan Assessment
- Home Visits
- Supporting Daily Living Needs
- First Aid and Safety
- Multitasking and Organization
- Heavy Lifting
- Individual and Family Support
- Risk Analysis Training
- Report Writing
- File and Records Management
Certification
Full Driving License
Valid First Aid and CPR
Security License
Working with Children Check
Languages
English
Native or Bilingual
Urdu
Native or Bilingual
Punjabi
Native or Bilingual
Arabic
Limited Working
Timeline
Security Officer and Customer Service
AGP Protective
11.2022 - Current
Individual Support Worker
Little Sparrow Group
06.2022 - 11.2022
Security Officer
Sandringham hospital
04.2021 - 02.2022
Security Guard Officer
Australia open festival
02.2021 - 02.2021
Security Guard
Sunshine Hospital
01.2021 - 02.2021
Asset Protection Officer
COVID Testing site
11.2020 - 12.2021
Restaurant Team Member
Mc Donald's
08.2019 - 01.2020
Customer Service Agent
Europcar Airport
06.2019 - 12.2020
Restaurant Manager
Fri chicks
03.2017 - 05.2019
Bachelor of Community Services -
Stott's College
High School Diploma -
Punjab College Islamabad
Similar Profiles
Manish GohilManish Gohil
Process Engineer at AGPProcess Engineer at AGP
Nancy Noemi Alejos AlcalaNancy Noemi Alejos Alcala
Supply Chain Analyst at AGP E-GlassSupply Chain Analyst at AGP E-Glass
NJI DENGIKINU KUMNJI DENGIKINU KUM
Operator – Final Inspection at AGP eGlass Ghent-BelgiumOperator – Final Inspection at AGP eGlass Ghent-Belgium