Nishka Pragji
Clayton,VIC
Summary
I have worked as a Pharmacy Assistant for 3 years, and have gained both knowledge and experience regarding customer service and the retail industry. I am seeking to bring expertise in working diligently to serve customers, and assist staff. I am able to work in a fast-paced, high-volume work environment, whilst being able to maintain a respectful and friendly relationship with both employees and customers. I have been recognized for going above and beyond to maintain customer service standards, and will continue to work hard to give each customer a positive experience.
Overview
3
3
years of professional experience
Work History
Pharmacy Assistant
Chemist Discount Centre
WARRAGUL, VIC
10.2022 - Current
- Maintained pharmacy counter and related areas in clean, neat and organized fashion.
- Greeted customers upon arrival at the pharmacy counter.
- Assisted customers with prescription refills, requests for over-the-counter medications and other health care products.
- Delivered quality care to customers through close collaboration with pharmacist.
- Processed payments from customers using cash registers and debit and credit card terminals.
- Responded to telephone inquiries and provided information about order status, store hours and pharmacy procedures.
- Teamed with peers, technicians and pharmacists to prioritize and complete orders.
- Entered current customer, payment and inventory information into system to keep data accurate.
- Performed filing, copying, faxing and other clerical tasks.
- Assisted customers by answering questions, locating items or referring to pharmacist for medication information.
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
- Counted and balanced cashier drawers.
- Built and maintained productive relationships with employees.
- Scanned items and checked pricing on cash register for accuracy.
- Greeted customers to determine wants or needs.
- Cleaned and maintained equipment or work areas according to prescribed methods.
- Increased sales and customer satisfaction by helping store customers with pharmacy services, general store questions and in locating products.
Pharmacy Assistant
Priceline
Traralgon, VIC
03.2021 - 09.2021
- Maintained pharmacy counter and related areas in clean, neat and organized fashion.
- Greeted customers upon arrival at the pharmacy counter.
- Processed payments from customers using cash registers and debit and credit card terminals.
- Responded to telephone inquiries and provided information about order status, store hours and pharmacy procedures.
Education
Bachelor of Applied Data Science - Information Technology
Monash University
Clayton, VIC12-2026
St Paul's Anglican Grammar School
Warragul, VIC12-2023
Skills
- Customer Service
- Positive and Professional
- Teamwork and Collaboration
- Problem-Solving
- Policy and Procedure Adherence
- Transaction Processing
- Retail Sales
- Suggestive Selling
- Customer Assistance
- Time Management
- Cash Register Operation
- Customer Engagement
- Professional Appearance
- Store Maintenance
- Phone Etiquette
- Returns and Exchanges
- Store Opening and Closing
Accomplishments
- Year 9 Ambassador
- Year 11 Peer Support Leader
- Received entry into Gippsland Academy of Sports for netball
- Academic Excellence at school
References
References available upon request.
Timeline
Pharmacy Assistant
Chemist Discount Centre
10.2022 - Current
Pharmacy Assistant
Priceline
03.2021 - 09.2021
Bachelor of Applied Data Science - Information Technology
Monash University
St Paul's Anglican Grammar School
Similar Profiles
Rachelle LindseyRachelle Lindsey
Dispensary Technician at Chemist Discount Centre Upper Ferntree GullyDispensary Technician at Chemist Discount Centre Upper Ferntree Gully
Muhibullah Sherbaz (Moheb)Muhibullah Sherbaz (Moheb)
Pharmacy Assistant at Chemist Discount Centre AshwoodPharmacy Assistant at Chemist Discount Centre Ashwood
Dyana BejanDyana Bejan
Pharmacy Assistant at Chemist WarehousePharmacy Assistant at Chemist Warehouse