Due to coming from a community services background and working with wide range of clients and more than two years’ experience in a forensic mental health unit, I have a solid understanding of importance of Disability Sector. I would welcome the opportunity to be considered for a Disability Support Worker position due to my interest and passion in this field.
Overview
6
6
years of professional experience
Work History
Prison Officer (Casual)
Department of Justice and Community Safety
Metropolitian Remand Centre
10.2022 - Current
Enhanced inmate rehabilitation by implementing educational and vocational programs.
Reduced recidivism rates through effective communication, conflict resolution, and counseling techniques.
Ensured prison security by conducting regular cell searches and maintaining strict adherence to safety protocols.
Maintained order within the facility by enforcing rules, regulations, and disciplinary actions consistently.
Built trust among inmates through respectful interactions, helping to reduce tensions within the facility.
Assisted in the development of new policies and procedures to improve overall prison operations.
Facilitated group therapy sessions for inmates struggling with addiction or mental health issues for better outcomes.
Disability Support Worker
V-Care Disability Services
Melbourne, VIC
01.2022 - Current
Assisting clients with Personal Care and activities of daily living (ADLs) such as bathing, dressing, grooming, and toileting
Providing clients assistance with mobility and transfers with the use of mobility aids
Assisting client with medication as prescribed and monitor health conditions
Coordinate and schedule the medical appointments and communicate effectively with healthcare professionals on behalf of the clients
Offering emotional and social support to the clients and helps them in enhancing positive environment for their overall wellbeing
Develop strong interpersonal skills to effectively communicate and build rapport with clients, staff and other professional relevant such as Doctor, Occupational therapist, Speech therapist, Nurses, and Physiotherapist
Seek opportunities for professional development, including training programs to expand my knowledge
Advocate for the rights and needs of clients and help them in empowering to grow and make their own choices and decisions
Maintain accurate and up-to-date records of the client's progress and documentation as required by the employer or relevant authorities
Understanding and implementing the strategies to meet the specific needs of the clients and help them in achieving their goals.
Correctional Officer
GEO Forensic Mental Health
Melbourne, VIC
09.2017 - 10.2022
Ensure the safety and security of the facility, staff, and prisoners by enforcing rules and regulations by maintaining order
Foster a rehabilitative environment by providing guidance, and support through a case management model
Mentoring prisoners by encouraging positive behaviour changes, and facilitating access to educational, vocational, and therapeutic programs
Supporting prisoners with disabilities such as ABI, ASD, intellectual disability, Schizophrenia and other health issues
Collaborate with fellow correctional officers, supervisors, and multidisciplinary teams to promote a cohesive and professional work environment
Maintain a high level of professionalism, integrity, and ethical conduct
Develop strong interpersonal skills to effectively communicate and build rapport with prisoners, staff, and external stakeholders
Advocate for prisoner’s rights and access to necessary services, ensuring their needs for healthcare, and mental health support
Seek opportunities for professional development, including training programs to expand my knowledge
Provide training and guidance in safely using all equipment by following strict guidelines of OH&S in Industrial areas of the prison.
Enhanced facility security by conducting regular inspections and addressing potential risks.
Maintained inmate safety through vigilant monitoring of behaviour and swift intervention during conflicts.
Implementing the prescribed behaviour care plan for inmates to promote positive behavioural outcomes and overall well-being.
Education
Bachelor of Science -
Bachelors Of Nursing
Victoria University
01.2027
High School Diploma -
Certificate IV in Mental Health
Arizona College
02.2023
High School Diploma -
Certificate IV In Disability
Arizona College
01.2023
High School Diploma -
Advanced Diploma in Hospitality And Management
Melbourne, VIC
12.2008
High School Diploma -
Shaheed Bhagat Singh Polytechnic College
Patti, India
05.2005
Skills
Knowing MS Office, Internet & Computer Fundamentals
Time Management
Stress Management
Self-Care Promotion
Empathy,Compassionate and Caring
Effective Communication Skill
Team Work Skill
Languages
English
Native or Bilingual
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
Urdu
Professional Working
References
References available upon request.
professional attributes
Hard working, Honest & Sincere.
High Patience, Punctuality & Discipline.
High-level customer service skills.
Loyal & decision-making skills.
Celebrate cultural diversity and inclusions.
Fluent in Punjabi, Hindi and Urdu.
Demonstrates a positive attitude toward experiential learning.
Possesses well-developed verbal and written communication skills.
Displays emotional intelligence and resilience.
Shows initiative and self-management abilities
Australian Citizen
education licenses certificates
Currently Studying Bachelor of Nursing from Victoria University
Prison Officer & Acting Senior Prison Officer at DEPARTMENT OF JUSTICE AND COMMUNITY SAFETYPrison Officer & Acting Senior Prison Officer at DEPARTMENT OF JUSTICE AND COMMUNITY SAFETY