Noah Hansen
Brisbane,QLD
Summary
Energetically drove sales and customer satisfaction at Dan Murphy's, leveraging strong interpersonal skills and data entry proficiency to exceed sales targets. Excelled in complaint resolution and cash handling, consistently maintaining high inventory accuracy and upselling success. Achieved notable customer service excellence through proactive engagement and problem-solving.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Customer Sales Assistant
Dan Murphy's
Mount Pleasant, Mackay, QlD
11.2020 - 11.2024
- Answered customer inquiries in a timely and friendly manner.
- Provided detailed product information to customers.
- Processed customer payments through cash, credit cards, or checks.
- Assisted with restocking shelves and straightening displays.
- Maintained cleanliness of sales floor and stockroom areas.
- Conducted inventory audits on a regular basis to ensure accuracy of product availability records.
- Developed strategies to upsell additional items based on customer needs and preferences.
- Resolved customer complaints in a professional manner while adhering to company policies.
- Handled returns and exchanges according to established procedures.
- Responded to customer questions about products and services.
- Promoted exceptional levels of customer service by asking open-ended questions and assisting clients on sales floor.
Education
Bachelor of Arts - Film, Screen, And New Media
Queensland University of Technology
Brisbane, QLD11-2025
Skills
- Strong interpersonal skills
- Sales target achievement
- Data entry proficiency
- Cash handling experience
- Complaint resolution
- Point of sale system
- Hospitality and accommodation
Affiliations
- Avid, and passionate reader
- Student filmmaker currently developing three projects across documentary and narrative styles
Certification
- Responsible Service of Alcohol
- Responsible Service of Tobacco
References
References available upon request.
Timeline
Customer Sales Assistant
Dan Murphy's
11.2020 - 11.2024
Bachelor of Arts - Film, Screen, And New Media
Queensland University of Technology
Similar Profiles
Joseph PiconeJoseph Picone
Duty Manager at Dan Murphy'sDuty Manager at Dan Murphy's
Nicholas MurrayNicholas Murray
Customer Assistant at Dan Murphy'sCustomer Assistant at Dan Murphy's
Kabita GurungKabita Gurung
Customer Service Representative at Dan Murphy'sCustomer Service Representative at Dan Murphy's