NOALINA ALANI
Derrimut,VIC
Summary
My name is Noalina Alani, I am an 18 year old University student currently studying a Bachelor of Arts, specialising in Social Work, residing at La Trobe University - Bundoora Campus. I have extensive experience in relation to customer service experience and cash handling since working from the age of 15. I am looking to take my skills into an organisation where they could be put to a great use! I am a very sociable person and love working both as a team and independently.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Pharmacy Assistant
Chemist Warehouse
11.2022 - Current
- Verified patient information to correctly dispense medications.
- Received deliveries of medication shipments, verifying contents against invoices while adhering to proper storage protocols.
- Completed and filed documentation for insurance, store and liability purposes.
- Input patient information into computer system for prescription orders.
- Organized pharmacy area to maintain clean and orderly environment.
- Greeted customers at counter and provided excellent customer service.
Crew Trainer
McDonald's
09.2020 - 09.2024
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
- Documented training and progress on database to enable tracking history and maintain accurate records.
- Facilitated virtual, in-person and blended learning sessions.
- Conducted hands-on demonstrations and practical exercises to reinforce learning concepts.
Crew Member
Gloria Jeans
01.2021 - 12.2021
- Worked front counter, drive-thru and other areas.
- Delivered exceptional service as illustrated through multiple positive Yelp reviews.
- Promoted a positive work environment through effective communication and teamwork among staff members.
- Accurately operated cash register to process customer payments.
Education
Bachelor of Arts - Social Work
La Trobe University
Melbourne, VIC12.2025
High School Diploma -
Victoria University Secondary College - Brimbank Campus
Cairnlea, VIC12.2023
Certificate III - Sport And Recreational Studies
Victoria University Secondary College - Brimbank Campus
Cairnlea, VIC11.2022
Skills
- Customer Service
- Cash Register Operations
- Medical Billing
- Employee Training
- Cash Handling
- Taking Medical Histories
Accomplishments
- Recipient of Australian Defence Force Long Tan Youth Leadership and Teamwork award.
- First Aid completed.
- Recipient of La Trobe Vice Chancellors' Scholarship through academic excellence.
Certification
- Certificate III - Sport and Recreational Studies.
- First Aid Certification.
Timeline
Pharmacy Assistant
Chemist Warehouse
11.2022 - Current
Crew Member
Gloria Jeans
01.2021 - 12.2021
Crew Trainer
McDonald's
09.2020 - 09.2024
Bachelor of Arts - Social Work
La Trobe University
High School Diploma -
Victoria University Secondary College - Brimbank Campus
Certificate III - Sport And Recreational Studies
Victoria University Secondary College - Brimbank Campus
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