Noor Aljibari
Bennett Springs,WA
Summary
Highly motivated with background in retail sales, skilled in customer service and product knowledge. Demonstrated ability to achieve sales targets through effective communication and understanding of customer needs. Known for problem-solving abilities and creating positive shopping experiences that increase customer loyalty. Improved store layout for better product visibility and accessibility, leading to smoother customer flow and increased satisfaction. Safety-conscious with a strong work ethic and the ability to adapt to different environments. Ready to contribute to a dynamic team and make a positive impact.
Overview
6
6
years of professional experience
Work History
Casual Retail Assistant
JD Sports
Joondalup, WA
08.2024 - Current
- Continue to deliver high-quality customer service, and assist with daily store operations on a flexible, as-needed basis.
- Maintain a customer-first approach, handling transactions, inquiries, and customer complaints efficiently.
- Support store team members to achieve sales goals and enhance customer satisfaction.
Retail Assistant (Full-time)
JD Sports
Joondalup, WA
06.2023 - 08.2024
- Specialized in the Textiles/Clothing Department, providing expert advice on the latest apparel trends, sizes, and product features.
- Assisted customers in selecting and purchasing sportswear, activewear, and casual clothing, enhancing the shopping experience with personalized recommendations.
- Managed and organized clothing displays, ensuring items were neatly arranged, fully stocked, and aligned with the store's visual merchandising standards.
- Recommended, selected and located merchandise based on customer desires.
- Trained and mentored new staff members, ensuring consistency in service quality, and operational efficiency within the textiles department.
- Worked closely with the Visual Merchandiser to create and implement seasonal displays, ensuring that clothing was presented attractively and in line with brand guidelines.
Casual Retail Assistant
Champion
DFO, WA
04.2023 - 08.2024
- Delivered exceptional customer service, assisting with product selection, answering inquiries, and ensuring a positive in-store experience.
- Maintained store presentation by organizing displays, restocking racks, and ensuring the store was clean and visually appealing.
- Operated the point-of-sale (POS) system, processing transactions with accuracy and efficiency.
- Packed and processed online orders, ensuring accuracy and timely shipment in accordance with company standards.
- Assisted with inventory management, including stock replenishment, stock counts, and organization of products.
- Supported promotional events and seasonal sales, helping drive foot traffic and increasing sales.
- Collaborated with team members to meet sales targets and improve overall customer satisfaction.
- Stayed up-to-date with product knowledge, trends, and Champion promotions to offer customers valuable recommendations.
Team Member
Kmart
Mirrabooka, WA
03.2022 - 09.2023
- Maintain presentation of store to meet requirements.
- Working closely with customers by helping them locate specific products in store.
- Checked pricing, scanned items, applied discounts.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
Team Member
Red Rooster
Joondana & Morley, WA
12.2021 - 03.2023
- Greeted customers promptly and took orders to keep flow of traffic moving.
- Restocked workstations with supplies and food display cases with fresh selections to decrease customer waiting during busy periods.
- Reduced customer wait times by quickly operating customer window and sales register.
Christmas Casual Retail Assistant
Strandbags
DFO, Perth , WA
10.2022 - 02.2023
- Monitored sales floor to identify customers in need of assistance and merchandise requiring replenishment.
- Greeted customers, helped locate merchandise and suggested suitable options.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Helped customers complete purchases, locate items and join reward programs.
- Stocked merchandise, clearly labelling items, and arranging according to size or colour.
- Informed customers of current store promotions to encourage additional sales purchases.
Team Leader
Campion Education
Malaga, WA
11.2021 - 02.2022
- Mentored and guided employees to foster proper completion of assigned duties.
- Conducted training and mentored team members to promote productivity, accuracy and commitment to friendly service.
- Built strong relationships with customers through positive attitude and attentive response.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
Team Member (All Rounder)
KFC
Beechboro, WA
10.2018 - 12.2021
- Assisted counter staff in packing ready orders and distributing to customers.
- Operated and sanitized kitchen and food preparation equipment.
- Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
- Performed food preparation responsibilities to meet franchise standards for quantities, speed and packaging.
Education
Certificate III - Beauty Therapy
WA Academy
Bentley, WA12.2022
Certificate II - Retail Cosmetics
WA Academy
Bentley, WA03.2022
Graduated
St. Andrew's Grammar
Dianella, WA10.2022
Bachelor of Science - Nursing
Curtin University
Perth, WASkills
- Meeting Sales Goals
- Customer Service
- Critical Thinking
- Problem Solving
- Communication
- Leadership
- Team Collaboration
- Time Management
- Flexible Hours
- Upselling Strategies
- Product Knowledge & Trend Awareness
Timeline
Casual Retail Assistant
JD Sports
08.2024 - Current
Retail Assistant (Full-time)
JD Sports
06.2023 - 08.2024
Casual Retail Assistant
Champion
04.2023 - 08.2024
Christmas Casual Retail Assistant
Strandbags
10.2022 - 02.2023
Team Member
Kmart
03.2022 - 09.2023
Team Member
Red Rooster
12.2021 - 03.2023
Team Leader
Campion Education
11.2021 - 02.2022
Team Member (All Rounder)
KFC
10.2018 - 12.2021
Certificate III - Beauty Therapy
WA Academy
Certificate II - Retail Cosmetics
WA Academy
Graduated
St. Andrew's Grammar
Bachelor of Science - Nursing
Curtin University
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