Noorah El-Chahrouk
Merrylands,NSW
Summary
Adaptable and diligent employee with experience across administration and reception, store management, and patient support, as evident in my 5+ years of experience across multiple workplaces. Skilled in client care, Building positive team relationships, clear communication with a can-do attitude, control day-to-day operations, with a strong ability to manage multiple roles and support multi complex clients whilst maintaining exemplary standards of professionalism, through compassion and compliance.
Overview
1
1
Certification
1
1
year of post-secondary education
5
5
years of professional experience
Work History
NDIS Support Worker
NDIS
Yagoona, NSW
05.2026 - 10.2026
- Supported NDIS participants with daily living and personal care tasks.
- Assisted participants with community access, appointments, and social activities.
- Followed individual support plans and disability care routines.
- Recorded progress notes and incident reports for NDIS services.
- Applied safe manual handling and infection control practices.
Store Manager
Shahrouk’s Kitchen
Granville, NSW
06.2023 - 10.2026
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Evaluated store performance and incorporated feedback to implement improvement plans.
- Trained employees on service standards, food handling, and store procedures.
- Updated POS system with new products and promotional offers.
- Controlled Uber Eats, Social Media Account’s, Marketing, Promotions & Photography.
- Controlled Uber Eats, Social Media Accounts, Marketing, Promotions & Photography.
Dental Assistant & Receptionist
Krown Dental
Merrylands, NSW
01.2023 - 05.2025
- Prepared treatment rooms and sterilised instruments.
- Assisted dentists during exams, fillings, and restorative procedures.
- Took bitewing, periapical, panoramic and occlusal X-rays and prepared for dentists to review.
- Captured dental radiographs and maintained accurate patient records.
- Monitored supply levels and restocked dental products and instruments.
- Documented patient records with procedures performed and added notes taken to charts.
- Scheduled appointments and maintained daily reception calendars
- Scheduled and confirmed appointments.
- Greeted Customers and Handled incoming and outgoing calls to maintain efficient communication., incoming and outgoing mail.
Receptionist
Total Personnel Recruitment Agency
Parramatta, NSW
06.2021 - 09.2022
- Answered incoming calls and transferred them to the appropriate departments and personnel.
- Responded promptly to customer inquiries via email or telephone.
- Scheduled appointments using calendar and booking systems
- Assisted with various clerical duties such as typing up letters, faxing & photocopying documents.
- Handled confidential information with professionalism and care
Education
Bachelor of Nursing -
Torrens University Australia
Sydney, NSW 06.2025 - 10.2026
HSC -
Macarthur Girls High School
Parramatta, NSWSkills
- Clinical documentation & Reporting
- Website & Social Media Management
- Ability to apply correct Infection control
- Effective Customer Service
- Phone Etiquette through Clear Interpersonal Communication
- Ability to assess Patient Vital Signs & Apply Assessment Tools
- Business Process Improvements
- Critical Thinking & Solutions
- Attention to Detail & Active Listening
- Proficient computer skills utilising multiple bases
- Efficient Adaptability to Fast Paced Environments & Multitasking
- Fluent in English & Arabic
Certification
- WWCC
- NDIS Worker Check
- First Aid & CPR Certificate
- Manual Handling Certificate
- NHHA Certificate
- Certificate II In Business Services
- Certificate II In Hospitality
References
References available upon request.
Timeline
NDIS Support Worker
NDIS
05.2026 - 10.2026
Bachelor of Nursing -
Torrens University Australia
06.2025 - 10.2026
Store Manager
Shahrouk’s Kitchen
06.2023 - 10.2026
Dental Assistant & Receptionist
Krown Dental
01.2023 - 05.2025
Receptionist
Total Personnel Recruitment Agency
06.2021 - 09.2022
HSC -
Macarthur Girls High School