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Nopphalak [Mina] Chaicharoenphakanan
Waterloo,NSW
Overview
10
10
years of professional experience
Work History
Gaming Attendant
Harry Hotel
02.2019 - Current
- Performed cash handling duties, provided change and balanced money at end of shift.
- Reported concerns, broken machines, and out-of-order games to supervisor.
- Maintained accurate records of cash transactions, supporting smooth financial operations within the gaming facility.
- Enhanced customer satisfaction by providing exceptional service and maintaining a clean gaming area.
- Welcomed and greeted customers, answered questions, and provided excellent customer service to contribute to memory-making experience.
- Upheld strict compliance with all gaming laws, regulations, and company policies to maintain a professional and ethical gaming environment.
- Collaborated with security personnel to maintain a safe and secure environment for guests and staff members.
- Informed manager of duty of significant concerns, broken machines, out-of-order games and problems.
Gaming Attendant
BBPB (Bondi Beach Public Bar)
11.2018 - 04.2019
Gaming Attendant/Bar Waiter
The Tudor Hotel/The Royal Leichhardt/George Lounge
02.2016 - 02.2018
- Performed cash handling duties, provided change and balanced money at end of shift.
- Reported concerns, broken machines, and out-of-order games to supervisor.
- Maintained accurate records of cash transactions, supporting smooth financial operations within the gaming facility.
- Welcomed and greeted customers, answered questions, and provided excellent customer service to contribute to memory-making experience.
Gaming Attendant
Abbotts Hotel
10.2014 - 01.2016
- Reported concerns, broken machines, and out-of-order games to supervisor.
- Enhanced customer satisfaction by providing exceptional service and maintaining a clean gaming area.
- Assisted customers with game rules.
- Improved overall guest satisfaction.
Education
Certificate IV in Leadership And Management -
Crown Institute of Business And Technology
ELTS Course Via CASS English Language College
Sydney, NSWSkills
- Strong Work Ethic
- Gaming machine knowledge
- Quick Decision Making
- Cash handling proficiency
- Customer service expertise
- Team Leadership
- Wine and cocktails knowledge
- Problem resolution
- Honest and Ethical
- Service solution
- Clear Communication
- Social with customers and staff
Timeline
Gaming Attendant
Harry Hotel
02.2019 - Current
Gaming Attendant
BBPB (Bondi Beach Public Bar)
11.2018 - 04.2019
Gaming Attendant/Bar Waiter
The Tudor Hotel/The Royal Leichhardt/George Lounge
02.2016 - 02.2018
Gaming Attendant
Abbotts Hotel
10.2014 - 01.2016
Certificate IV in Leadership And Management -
Crown Institute of Business And Technology
ELTS Course Via CASS English Language College
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