Hi, I’m
Nusrat Oni
Punchbowl,NSW
Success is not final; failure is not fatal: It is the courage to continue that counts.
Winston S. Churchill
Summary
Goal-oriented recruiting professional motivated to achieve demanding targets under tight deadlines. Proficient in developing and overseeing diverse candidate pipelines, marketing plans and advertising strategies. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
15
years of professional experience
Work History
Service Australia
Service Officer APS
05.2023 - Current
Job overview
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Developed and maintained courteous and effective working relationships.
Max Solutions
Job Coach
08.2022 - Current
Job overview
- Counselled clients one-on-one regarding current situation, desires, aptitudes, education and employment history.
- Assisted clients in building successful job search strategies.
- Kept detailed records of individual histories, scores and documents.
- Worked with job seekers to determine job targets based on skills and personality.
- Helped determine possible vocations and build application documents.
- Worked with individuals to help understand and overcome personal, social or behavioural problems affecting educational or vocational situations.
Woolworths Group
Assistant Customer Service Manager
07.2021 - 07.2022
Job overview
- Provided ongoing training to address staff needs.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Complied with company policies, objectives and communication goals.
- Maintained operating schedules to provide effective coverage for key areas and achieve objectives.
- Interviewed applicants, recommended individuals for hiring and evaluated staff performance.
- Drove quality assurance and effective evaluation, modification and improvement of services and developed work plans consistent with program goals and objectives.
- Supervised overnight team functions and services for youth and adult shelter, managed resident intake, assigned work, maintained security and delivered resident support and discipline.
Sumonica Event Management
Owner
01.2015 - 03.2021
Job overview
- Promoted business on social media platforms to maximize brand identity and generate revenue.
- Managed day-to-day business operations.
- Consulted with customers to assess needs and propose optimal solutions.
- Secured long-term accounts, managing sales presentations to promote product and brand benefits.
- Developed individual strategies for property acquisitions located across multiple states and ascertained resources for project development to present comprehensive proposals and secure funding from private and public lenders.
ZARA
Visual Merchandiser
02.2017 - 07.2018
Job overview
- Monitored and reordered inventory items to fulfill displays and executed design changes to align with available inventory.
- Restructured merchandising strategy to promote high value and products.
- Consulted with management and advertising teams to plan optimal promotions.
- Placed prices and descriptive signage to enhance displays and promote items.
- Demonstrated self-reliance by meeting and exceeding workflow needs.
- Kept team on track by assigning and supervising their activities and giving constructive feedback.
Coles
Assistant Manager
02.2008 - 02.2012
Job overview
- Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
- Reviewed sales reports to enhance sales performance and improve inventory management accuracy.
- Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
- Implemented training processes for newly hired employees and supervised department managers, shift leads and production personnel.
- Cultivated hands-on training, assessment, guidance and performance monitoring programs to coach and mentor employees.
- Analyzed monthly sales and performance reports to support operational planning and strategic decision making.
Novatel
Supervisor
02.2009 - 02.2011
Job overview
- Complied with company policies, objectives and communication goals.
- Established and enforced clear goals to keep employees working collaboratively.
- Established and maintained operating schedules to provide effective coverage for key areas and achieve objectives.
- Realigned workflows with changing business demands by evaluating processes and employee strengths.
- Inspected incoming supplies to conform with materials specifications and quality standards.
- Performed scheduled and surprise inspections of worksites to gauge technician skill and performance in field.
Education
UOWWollongong
Bachelor of Human Resource from Hospitality Administration And Management
06.2010
Manarat Al RiaydhKSA
High School Diploma
01.2006
Skills
- Group and individual instruction
- Interview training
- Job search training
- Community Networking
- Counseling and therapy
- Performance assessments
- Performance Strategies
- Work Experience Programs
- Team Meetings
- Conflict Management Education
- Customer Experience
- Creative Solutions
- Career Development Techniques Instruction
- Service Standards
- Service Assurance
- Service Management
- Claims Service
- Customer Service
Certification
- First Aid Certified
- Bounce Job Coach Certified
- WWC Certified
Reference
Upon Request
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Service Officer APS
Service Australia
05.2023 - Current
Job Coach
Max Solutions
08.2022 - Current
Assistant Customer Service Manager
Woolworths Group
07.2021 - 07.2022
Visual Merchandiser
ZARA
02.2017 - 07.2018
Owner
Sumonica Event Management
01.2015 - 03.2021
Supervisor
Novatel
02.2009 - 02.2011
Assistant Manager
Coles
02.2008 - 02.2012
UOW
Bachelor of Human Resource from Hospitality Administration And Management
Manarat Al Riaydh
High School Diploma
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