Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Nyaboum Ruea

Cranbourne East,Australia

Summary

Dedicated and compassionate support worker with extensive experience in providing high-quality care and assistance to individuals with disabilities and special needs. Adept at fostering independence, community integration, and personal development through tailored support plans. Strong background in case documentation, life skills coaching, and emotional support. Highly adaptable, self-motivated, and skilled in crisis management. Extensive experience in hospitality and customer service, ensuring well-rounded interpersonal skills and teamwork abilities.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Individual Support Worker

Bates Care Solutions
10.2024 - Current
  • Assisted clients with mobility, daily personal care, and companionship.
  • Implemented adaptive strategies to enhance communication and independence.
  • Ensured a safe, clean-living environment through housekeeping and organization.
  • Provided emotional support and crisis intervention as needed.
  • Transported clients to appointments, social activities, and essential errands.

Support Worker

Easy Care Living Solutions
06.2024 - 03.2025
  • Build strong client relationships, promoting confidence and independence.
  • Conduct client assessments and adjust care plans to meet their evolving needs.
  • Assist clients with personal hygiene, medication management, and meal preparation.
  • Provide emotional and social support to enhance mental and physical well-being.
  • Maintain accurate documentation of progress, interventions, and care plans.
  • Collaborate with healthcare professionals, families, and caseworkers to ensure holistic care.

Support Worker

Guardian Health
Coburg
01.2021 - 03.2023
  • Developed personalized care plans and assisted clients with daily activities.
  • Facilitated social outings, group activities, and skill-building workshops.
  • Monitored health conditions and coordinated with medical professionals.
  • Maintained detailed progress reports and ensured compliance with NDIS guidelines.
  • Assisted with behavioral management and emotional support strategies.

Traffic Management Officer

Momentum Traffic
Pakenham
01.2022 - 11.2022
  • Directed vehicle and pedestrian traffic using stop-slow signs and traffic control devices.
  • Managed movement of emergency responders and construction crews in high-risk zones.
  • Set up, managed, and removed temporary traffic control schemes.
  • Communicated via radio for real-time coordination and safety assurance.

Support Worker

Exceptional Home Care Services
Alice Springs
12.2019 - 03.2020
  • Observed, monitored, and recorded clients' physical and emotional well-being.
  • Provided individualized care plans to promote independence and personal growth.
  • Assisted with household tasks, meal preparation, and hygiene care.
  • Established trusting relationships with clients and families through empathetic communication.

Hospitality Crew Member

TGI Friday's
Cheltenham
01.2016 - 09.2017
  • Operated kitchen equipment and prepared beverages, desserts, and meals.
  • Provided excellent customer service, ensuring a positive dining experience.
  • Maintained cleanliness of dining and kitchen areas.
  • Worked collaboratively with team members to manage peak hours efficiently.

School Work Experience

Chelsea Occasional Childcare
Chelsea Heights
07.2015 - 08.2015
  • Assisted with childcare activities, including playtime and interactive learning.
  • Maintained a clean and organized childcare environment.
  • Communicated effectively with staff and parents regarding children's needs.

Sales Assistant

Kmart
Keysborough
01.2014 - 01.2014
  • Provided excellent customer service, assisting customers with inquiries and purchases.
  • Managed fitting rooms, organized merchandise, and maintained store cleanliness.
  • Operated store communication systems and coordinated with team members.

Education

Bachelor of Arts -

Deakin University
Melbourne, VIC
02.2026

Associate of Arts -

Deakin University
Melbourne, VIC
02.2025

Certificate III in Individual Support (Disability) -

Ambition College
Sydney, NSW
01.2020

Certificate III in Hospitality (Kitchen Operations) -

Killester College
Springvale South, VIC
06.2016

Skills

  • Client-Centered Care & Support
  • NDIS Compliance & Documentation
  • Personal Care & Daily Living Assistance
  • Community Integration & Social Support
  • Behavioral Support & Crisis Management
  • Meal Planning & Preparation
  • Excellent Communication & Active Listening
  • Team Collaboration & Interdisciplinary Coordination
  • Critical Thinking & Problem-Solving
  • Hospitality & Customer Service

Certification

  • HLTAID011 - Provide First Aid, 03/27
  • HLTAID009 - Provide CPR, 03/26
  • Assist Clients with Medication Training, 03/27
  • NDIS Worker Screening Check, Current
  • Construction Induction (White Card), 2022
  • Traffic Management & Control Training (RIIWHS205E, RIIWHS302E), 2022

References

  • Angelina Ashuel, Bates Care Solution, House Manager, 0401 216 405, a.ashuel@batescaresolution.com.au
  • Richard Robinson, Momentum Traffic, Manager, 0419 587 111, Richard.robinson@momentumtraffic.com.au
  • Kym Maree Cole, Exceptional Home Care Service, Manager, 0403 193 651, info@exceptionalhomecareservices.com.au

Timeline

Individual Support Worker

Bates Care Solutions
10.2024 - Current

Support Worker

Easy Care Living Solutions
06.2024 - 03.2025

Traffic Management Officer

Momentum Traffic
01.2022 - 11.2022

Support Worker

Guardian Health
01.2021 - 03.2023

Support Worker

Exceptional Home Care Services
12.2019 - 03.2020

Hospitality Crew Member

TGI Friday's
01.2016 - 09.2017

School Work Experience

Chelsea Occasional Childcare
07.2015 - 08.2015

Sales Assistant

Kmart
01.2014 - 01.2014

Bachelor of Arts -

Deakin University

Associate of Arts -

Deakin University

Certificate III in Individual Support (Disability) -

Ambition College

Certificate III in Hospitality (Kitchen Operations) -

Killester College

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Nyaboum Ruea