Hi, I’m
Sukhwinderjeet (Sukh) Kaur
Launceston,Australia
Summary
Motivated and adaptable IT and Community Support professional with 6+ years' experience in System Administration and 3+ years in Disability Support. Known for delivering high-quality client care and IT support. Strong communicator, quick learner and team contributor, eager to apply a hybrid of technology and human service skills to a meaningful role.
Overview
9
years of professional experience
1
Certification
Work History
Wonderland Community Services
Disability Support Worker
12.2021 - Current
Job overview
- Provide daily care and self-care support to participants
- Promote safety awareness while balancing dignity of risk
- Teach life and communication skills, promote inclusion
- Administer medications accurately and complete documentation
- Maintain up-to-date care plans and report via Monday.com
- Submit incident/hazard reports in line with company policy
- Foster strong team relationships, share feedback, attend training
Wonderland Community Services
System Administrator
12.2021 - 03.2025
Job overview
- Set up user accounts and managed access rights
- Maintained system uptime and data security
- Resolved support issues via phone, email, and live chat
- Conducted backups, software updates, and server maintenance
- Provided 24/7 on-call IT and client care support
- Supported emergency rostering and service continuity planning
- Organised support structures to align with participant care needs
Bunnings Group
Operations Team Member
10.2021 - 03.2022
Job overview
- Managed inventory, customer orders, and store systems
- Maintained safety, productivity, and clean working environments
Divers Consolidated Industries
IT Help Desk / Machine Operator
05.2019 - 09.2020
Job overview
- Provided Tier 1 IT support to non-technical users
- Operated press machines to manufacture heat shields
- Handled booking and distribution of deliveries
- Maintained records and performed basic troubleshooting tasks
Lazzat Kadah
App Developer
05.2020 - 06.2020
Job overview
- Developed a simple app for online ordering during COVID-19
- Integrated PayPal payments and JotForm for order submission
- Performed testing and debugging to ensure app performance
Decorium Events
Assistant Wedding Planner / Warehouse Manager / Admin
12.2016 - 12.2019
Job overview
- Planned and coordinated events, maintaining vendor/client relationships
- Managed stock levels, office logistics and customer queries
- Supported IT operations and resolved basic technical issues
Abacus.co
Web Developer Intern
07.2018 - 11.2018
Job overview
- Built web content using HTML and CSS
- Tested and debugged projects on tight deadlines
- Supported development team with QA and bug tracking
Education
AIBTHobart
Diploma from Community Services
01.2022
Choice Business CollegeMelbourne
Diploma from Leadership and Management
01.2021
Performance EducationMelbourne
ACS Professional Year Program from Information Technology
01.2020
Monash UniversityCaulfield
Master from Information Technology
01.2017
PTU
Bachelor from Computer Science and Engineering
01.2015
PSBTEChandigarh
Diploma from Computer Engineering
01.2012
Skills
- Client-Centered Care & Support
- System Troubleshooting & IT Helpdesk
- Medication Administration & Compliance
- End-User Training & Documentation
- Incident/Hazard Reporting & Risk Management
- Strong Team Collaboration
- Software: Mondaycom, JotForm, Microsoft Office 365 Suite, Adobe Suite
- Languages: English, Punjabi, Hindi
Certification
- NDIS Worker Screening Check
- Working with Vulnerable People Card
- First Aid & CPR Certificate
- Assist in Medication Administration Certificate
Affiliations
- Member, Australian Computer Society (ACS) since 2018
- Member, Monash Alumni & Alumni Mentor Program
Memberships, Awards & Volunteering
Excellence Award - Monash University Industry Experience Project (2017)
Timeline
Disability Support Worker
Wonderland Community Services
12.2021 - Current
System Administrator
Wonderland Community Services
12.2021 - 03.2025
Operations Team Member
Bunnings Group
10.2021 - 03.2022
App Developer
Lazzat Kadah
05.2020 - 06.2020
IT Help Desk / Machine Operator
Divers Consolidated Industries
05.2019 - 09.2020
Web Developer Intern
Abacus.co
07.2018 - 11.2018
Assistant Wedding Planner / Warehouse Manager / Admin
Decorium Events
12.2016 - 12.2019
AIBT
Diploma from Community Services
Choice Business College
Diploma from Leadership and Management
Performance Education
ACS Professional Year Program from Information Technology
Monash University
Master from Information Technology
PTU
Bachelor from Computer Science and Engineering
PSBTE
Diploma from Computer Engineering
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