Summary
Overview
Work History
Education
Skills
Certification
Affiliations
Memberships, Awards & Volunteering
Timeline
Hi, I’m

Sukhwinderjeet (Sukh) Kaur

Launceston,Australia
Sukhwinderjeet (Sukh) Kaur

Summary

Motivated and adaptable IT and Community Support professional with 6+ years' experience in System Administration and 3+ years in Disability Support. Known for delivering high-quality client care and IT support. Strong communicator, quick learner and team contributor, eager to apply a hybrid of technology and human service skills to a meaningful role.

Overview

9
years of professional experience
1
Certification

Work History

Wonderland Community Services

Disability Support Worker
12.2021 - Current

Job overview

  • Provide daily care and self-care support to participants
  • Promote safety awareness while balancing dignity of risk
  • Teach life and communication skills, promote inclusion
  • Administer medications accurately and complete documentation
  • Maintain up-to-date care plans and report via Monday.com
  • Submit incident/hazard reports in line with company policy
  • Foster strong team relationships, share feedback, attend training

Wonderland Community Services

System Administrator
12.2021 - 03.2025

Job overview

  • Set up user accounts and managed access rights
  • Maintained system uptime and data security
  • Resolved support issues via phone, email, and live chat
  • Conducted backups, software updates, and server maintenance
  • Provided 24/7 on-call IT and client care support
  • Supported emergency rostering and service continuity planning
  • Organised support structures to align with participant care needs

Bunnings Group

Operations Team Member
10.2021 - 03.2022

Job overview

  • Managed inventory, customer orders, and store systems
  • Maintained safety, productivity, and clean working environments

Divers Consolidated Industries

IT Help Desk / Machine Operator
05.2019 - 09.2020

Job overview

  • Provided Tier 1 IT support to non-technical users
  • Operated press machines to manufacture heat shields
  • Handled booking and distribution of deliveries
  • Maintained records and performed basic troubleshooting tasks

Lazzat Kadah

App Developer
05.2020 - 06.2020

Job overview

  • Developed a simple app for online ordering during COVID-19
  • Integrated PayPal payments and JotForm for order submission
  • Performed testing and debugging to ensure app performance

Decorium Events

Assistant Wedding Planner / Warehouse Manager / Admin
12.2016 - 12.2019

Job overview

  • Planned and coordinated events, maintaining vendor/client relationships
  • Managed stock levels, office logistics and customer queries
  • Supported IT operations and resolved basic technical issues

Abacus.co

Web Developer Intern
07.2018 - 11.2018

Job overview

  • Built web content using HTML and CSS
  • Tested and debugged projects on tight deadlines
  • Supported development team with QA and bug tracking

Education

AIBT
Hobart

Diploma from Community Services
01.2022

Choice Business College
Melbourne

Diploma from Leadership and Management
01.2021

Performance Education
Melbourne

ACS Professional Year Program from Information Technology
01.2020

Monash University
Caulfield

Master from Information Technology
01.2017

PTU

Bachelor from Computer Science and Engineering
01.2015

PSBTE
Chandigarh

Diploma from Computer Engineering
01.2012

Skills

  • Client-Centered Care & Support
  • System Troubleshooting & IT Helpdesk
  • Medication Administration & Compliance
  • End-User Training & Documentation
  • Incident/Hazard Reporting & Risk Management
  • Strong Team Collaboration
  • Software: Mondaycom, JotForm, Microsoft Office 365 Suite, Adobe Suite
  • Languages: English, Punjabi, Hindi

Certification

  • NDIS Worker Screening Check
  • Working with Vulnerable People Card
  • First Aid & CPR Certificate
  • Assist in Medication Administration Certificate

Affiliations

  • Member, Australian Computer Society (ACS) since 2018
  • Member, Monash Alumni & Alumni Mentor Program

Memberships, Awards & Volunteering

Excellence Award - Monash University Industry Experience Project (2017)

Timeline

Disability Support Worker

Wonderland Community Services
12.2021 - Current

System Administrator

Wonderland Community Services
12.2021 - 03.2025

Operations Team Member

Bunnings Group
10.2021 - 03.2022

App Developer

Lazzat Kadah
05.2020 - 06.2020

IT Help Desk / Machine Operator

Divers Consolidated Industries
05.2019 - 09.2020

Web Developer Intern

Abacus.co
07.2018 - 11.2018

Assistant Wedding Planner / Warehouse Manager / Admin

Decorium Events
12.2016 - 12.2019

AIBT

Diploma from Community Services

Choice Business College

Diploma from Leadership and Management

Performance Education

ACS Professional Year Program from Information Technology

Monash University

Master from Information Technology

PTU

Bachelor from Computer Science and Engineering

PSBTE

Diploma from Computer Engineering

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Sukhwinderjeet (Sukh) Kaur