Oak Swam Pyae
Chippendale,NSW
Summary
Reliable and upbeat, successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic. Well-versed in providing superior customer service, and exceeding monthly revenue sales.
Overview
3
3
years of professional experience
Work History
Retail Assistant | Inventory Clerk
Yangoods Myanmar Plaza Boutique
01.2019 - 01.2022
- Worked flexible schedule and extra shifts
- Used POS system to process sales, returns, online orders, and gift card activations.
- Surpassed monthly sales revenue KPI by 110% of the target.
- Worked well in a team setting, providing support and guidance.
- Participated in seasonal sales events and promotions, maximizing their impact on revenue generation.
Sales Clerk | Bartender
Attic Bar and Grill Yangon
03.2020 - 09.2020
- Kept storerooms stocked and maintained minimum and maximum par levels manually
- Organized stockroom storage area with Microsoft Excel
- Worked closely with managers to ensure customers received equal attention and excellent service during hectic shifts
- Replenished stock both in front and back of house
- Maintained knowledge of store promotions, sales and highlighted best-sellers to customers
Retail Assistant
Tong Tah Yangon Co. Ltd.
01.2020 - 03.2020
- Assisted in customer training sessions, imparting knowledge on proper usage, safety protocols, and maintenance of power tools
- Actively participated in trade shows and industry events, representing the company and demonstrating our power tools to potential clients
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Spearheaded initiatives that led to constant month-to-month growth in customer engagement.
Education
Bachelor of Medical Studies, Doctor of Medicine -
UNSW
International Baccalaureate (IB) -
International School Yangon
01.2021
Diploma in French Language Studies - Foreign Languages
Ministry of National Education, Youth And Sports
08.2021
Skills
- Attentive multitasking skills under high pressure settings
- Able to work independently and as part of a team
- Multilingualism: Speaks fluent English, French, & Burmese
- Excellent numeracy, literacy, & verbal communication skills
- Advanced in Microsoft 365 Software (Excel)
- Building Customer Loyalty
Languages
English
Burmese
French
Chinese (Mandarin)
References
- Khin Maung Latt, Managing Director, Tong Tah Co. Ltd., 0450845022, tongtahyangon@gmail.com
- Khin Khin Moe, Team Manager, Yangoods, +95 95037324, kkm1975@gmail.com
Timeline
Sales Clerk | Bartender
Attic Bar and Grill Yangon
03.2020 - 09.2020
Retail Assistant
Tong Tah Yangon Co. Ltd.
01.2020 - 03.2020
Retail Assistant | Inventory Clerk
Yangoods Myanmar Plaza Boutique
01.2019 - 01.2022
Bachelor of Medical Studies, Doctor of Medicine -
UNSW
International Baccalaureate (IB) -
International School Yangon
Diploma in French Language Studies - Foreign Languages
Ministry of National Education, Youth And Sports
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