Oliver Lim
Vermont,VIC
Summary
Enthusiastic and dedicated high school graduate with a strong foundation in the retail industry, seeking a position in retail that will allow for the utilization of acquired skills in customer service, teamwork, and adaptability to contribute to a thriving retail team while continuing to grow both personally and professionally. Passionate about delivering exceptional customer experiences, driving sales, and supporting a team dedicated to meeting and exceeding customer expectations.
Overview
3
3
years of professional experience
Work History
Customer Service Cashier
Woolworths
12.2023 - Current
- Enhanced customer satisfaction by efficiently handling transactions and addressing inquiries.
- Streamlined the checkout process for faster service and improved customer experience.
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
Oakley Sales Associate
Luxottica
11.2023 - Current
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
Customer Service Associate
Coles
06.2022 - 11.2023
- Provide exceptional customer service by assisting shoppers, answering inquiries, and offering product recommendations
- Operate the cash register and handle financial transactions accurately
- Maintaining a clean and organised sales floor, restocking inventory, and arranging displays to maximize customer engagement
- Collaborate with team members to achieve store sales targets and ensure a positive shopping experience.
Back Area & Kitchen
McDonalds
06.2021 - 10.2022
- Prepared food products following strict food safety and quality standards
- Managed inventory, rotated stock, and maintained cleanliness in the kitchen and storage area
- Worked efficiently in a fast-paced environment, ensuring prompt service during peak hours
- Communication between rushes with fast paced action and on the spot critical thinking.
Education
No Degree -
Blackburn High School
Blackburn, VICSkills
- Outstanding Customer Service
- Exceptional Communication
- Adaptability
- Familiarity with POS systems
- Strong Sense of Responsibility
- Product Sales
- Customer Needs Assessment
Timeline
Customer Service Cashier
Woolworths
12.2023 - Current
Oakley Sales Associate
Luxottica
11.2023 - Current
Customer Service Associate
Coles
06.2022 - 11.2023
Back Area & Kitchen
McDonalds
06.2021 - 10.2022
No Degree -
Blackburn High School
Similar Profiles
Ishreen KaurIshreen Kaur
Retail Worker at WOOLWORTHSRetail Worker at WOOLWORTHS
Kara JonesKara Jones
Online Personal Shopper at WoolworthsOnline Personal Shopper at Woolworths
Jack AdamcewiczJack Adamcewicz
Customer Service/Online Supervisor at WoolworthsCustomer Service/Online Supervisor at Woolworths