OLIVIA BELLOW
Summary
Enthusiastic and bubbly professional with over 5 years of retail customer service experience, paired with a fabulous 13-year career as a hairdresser. I am on the lookout for a role that perfectly complements my part-time studies of Visual Arts. When I'm not studying or working, you'll find me volunteering at Rewind Sound and Studios or ThreeD Radio, sharing my love for music, art and community.
Overview
7
7
years of professional experience
Work History
Employment Consultant
SYC
08.2023 - 04.2024
- Enhanced candidates' potential to find employment by teaching job search skills and holding mock interviews.
- Interviewed clients and administered skills assessments to determine employability.
- Supported candidates by linking them with necessary interventions and up-skilling opportunities to increase employability.
- Worked with a caseload of up to 130 and helped the site maintain a 97% servicing rate.
- Proofread and edited client resumes to improve interview chances.
SALES ASSISTANT
LEGO
11.2021 - 03.2023
- Monitoring Make and Take activity days
- Helped customers locate products and checked store system for merchandise at other sites.
- Recommended complementary purchases to customers, increasing revenue.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
HAIRDRESSER
ATTABOY
05.2020 - 02.2021
- Capable of developing strong relationships with clients through friendly conversation.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
- Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
- Shampooed, conditioned, and rinsed guests' hair using salon-exclusive products while educating clients on product benefits to increase product sales.
HAIRDRESSER
ARCHIE & CO
01.2017 - 03.2020
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
- Mixed pigments and used proper techniques to achieve desired color.
- Created memorable customer experiences, adding bonus services such as head and neck massages during appointments.
- Stayed updated on current hair trends and techniques to make customers look fashionable and increase satisfaction.
Education
CERTIFICATE 3 IN COMMUNITY SERVICES -
Interskills
Adelaide, SA11.2023
CERTIFICATE 3 FASHION IN FASHION AND TEXTILES -
Tafe SA
Adelaide, SA01.2021
CERTIFICATE 3 HAIRDRESSING IN HAIRDRESSING -
Tafe Sa
Adelaide, SA01.2013
Skills
- Calendar Management
- Staff Motivation
- Critical Thinking
- Meticulous Attention to Detail
- Excellent Communication
- Stock Management
References
Referees
Jasmine
SYC
0400 045 477
Maria
Lego Certified Stores
0409 284 231
Timeline
Employment Consultant
SYC
08.2023 - 04.2024
SALES ASSISTANT
LEGO
11.2021 - 03.2023
HAIRDRESSER
ATTABOY
05.2020 - 02.2021
HAIRDRESSER
ARCHIE & CO
01.2017 - 03.2020
CERTIFICATE 3 IN COMMUNITY SERVICES -
Interskills
CERTIFICATE 3 FASHION IN FASHION AND TEXTILES -
Tafe SA
CERTIFICATE 3 HAIRDRESSING IN HAIRDRESSING -
Tafe Sa
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