Olivia Maywood
East Fremantle,WA
Summary
Diligent, hard working and reliable - quick to grasp new skills.
Responsible retail sales assistant offering proven skills in customer service, good time-management and personal organisation. Dedicated to completing fast-paced work with an eye for detail, responsible and level-headed under pressure. Customer service-driven team player, resulting in engaged store regulars.
Overview
8
8
years of professional experience
1
1
Certification
Work History
CHRISTMAS CASUAL RETAIL ASSISTANT
Bed Bath N' Table
11.2023 - 02.2024
- Greeted, welcomed and offered immediate assistance to store customers.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Assisted customers with sales orders, returns and exchanges.
DELI MANAGER/COOK
Fresh Provisions
06.2022 - 07.2023
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Increased sales and customer satisfaction through personalized servicing.
- Recommended complementary purchases to customers, increasing revenue.
- Maintained tidy and organized store environment to comply with cleanliness standards.
- Implemented effective inventory control systems to reduce food spoilage and waste.
- Inspected equipment and machinery for proper working condition and directed staff to clean and repair as needed.
DOG SITTER
MAD PAWS
06.2021 - 09.2022
- Received 5 star reviews for dog sitting services
- Followed pet care instructions, dietary needs and medication regimens
- Managed pet safety and wellness in owners' absence.
- Communicated professionally with pet owners via phone, email, and text.
PRODUCTION AND SALES
BioBeet Kvass
01.2016 - 07.2022
- Bottling and jarring products, pick and packing orders, cleaning equipment and work area in accordance with HACCP food safety plan.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Worked as a sales associate at weekly farmers markets at Fremantle, Manning, Kalamunda and Claremont.
- Cash and credit card sales, daily takings reconciliation
- Actively engaged customers to provide product information and health benefits.
- Built relationships with customers and community to establish long-term business growth.
CASHIER
BARISTA, Angelo St
05.2021 - 10.2021
- Worked at Angelo St Market as part of a high school internship after training as a barista
- Pleasantly interacted with customers during busy periods to promote a positive environment
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores
- Cleaned counters, machines, utensils and seating areas daily.
CASHIER
WA Museum
01.2019 - 04.2019
- Worked at WA Museum for a school internship at the cash register and behind the scenes in exhibits
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels
- Answered questions, pointed out important features, and offered further details about special exhibits to educate visitors
- Received, photographed, catalogued, researched and prepared marine objects for display.
Education
Bachelor of Science - Biological Science
University of Western Australia
Perth, WA2025
Responsible Service of Alcohol (SITHFAB021) -
Australian Hotels Association
WA06.2023
High School Diploma -
Wesley College
South Perth, WA2021
Skills
- Safety and Sanitation Standards
- Cash Register and POS Operation
- Customer Assistance
- Merchandising and Display
- Sales Training
- Verbal Communication
- Customer Inquiries
- Staff Training
Certification
SITHFAB021 - Provide responsible service of alcohol (RSA)
I'm Alert Food Safety Training
Timeline
CHRISTMAS CASUAL RETAIL ASSISTANT
Bed Bath N' Table
11.2023 - 02.2024
DELI MANAGER/COOK
Fresh Provisions
06.2022 - 07.2023
DOG SITTER
MAD PAWS
06.2021 - 09.2022
CASHIER
BARISTA, Angelo St
05.2021 - 10.2021
CASHIER
WA Museum
01.2019 - 04.2019
PRODUCTION AND SALES
BioBeet Kvass
01.2016 - 07.2022
Bachelor of Science - Biological Science
University of Western Australia
Responsible Service of Alcohol (SITHFAB021) -
Australian Hotels Association
High School Diploma -
Wesley College
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