Olivia Meakes
Perth
Summary
Dynamic individual with over 7 years of experience in hospitality and customer-focused roles. Adept at working with others and leading teams to ensure high-quality customer service and a vibrant and efficient work environment.
Overview
8
8
years of professional experience
Work History
Bar Supervisor
The Two Brewers
Northaw, United Kingdom
03.2024 - 07.2024
- Conducted regular inventory checks to maintain optimal stock levels.
- Distributed food to service staff for prompt delivery to customers.
- Resolved escalated customer complaints to maximise satisfaction and loyalty.
- Supervised team of employees, maintaining positive and productive atmosphere to enhance employee experience.
Bartender
Green King
Portsmouth, United Kingdom
09.2021 - 07.2022
- Adhered to state regulations regarding serving alcohol responsibly.
- Greeted customers and provided excellent customer service.
- Performed opening and closing duties including restocking supplies.
Restaurant Supervisor
Bellacinos
St Albans, United Kingdom
06.2020 - 09.2020
- Supervised team of employees, maintaining positive and productive atmosphere to enhance employee experience.
- Monitored inventory levels, ordering supplies as needed.
- Resolved customer complaints regarding food quality or service issues promptly and courteously.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Bartender
The Blacksmith Arms
St Albans, United Kingdom
06.2019 - 03.2020
- Greeted customers and provided excellent customer service.
- Maintained inventory of liquor, beer, wine, and other beverage items.
- Performed opening and closing duties including restocking supplies.
Waitress
Welcome Break
South Mimms, United Kingdom
01.2017 - 09.2018
- Greeted customers and provided menus.
- Took reservations and to-go orders to streamline process for both customer and restaurant.
- Set up tables in between patrons to reduce wait times.
Education
Postgraduate Diploma - Policing
University of West London
UK03-2024
Bachelor of Science - Sport Science
University of Portsmouth
UK07-2022
9 GCSE's / 3 A-Levels -
Loreto College
St Albans, UK07-2018
Skills
- Inventory management
- Customer service
- Team leadership
- Complaint resolution
- Food distribution
- Stock replenishment
- Communication
- Cash handling
- Health and safety compliance
References
References available upon request.
Timeline
Bar Supervisor
The Two Brewers
03.2024 - 07.2024
Bartender
Green King
09.2021 - 07.2022
Restaurant Supervisor
Bellacinos
06.2020 - 09.2020
Bartender
The Blacksmith Arms
06.2019 - 03.2020
Waitress
Welcome Break
01.2017 - 09.2018
Postgraduate Diploma - Policing
University of West London
Bachelor of Science - Sport Science
University of Portsmouth
9 GCSE's / 3 A-Levels -
Loreto College
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