Olivia Millar
Adelaide,SA
Summary
Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.
Overview
2
2
years of professional experience
Work History
Retail Employee
The Simple Market
03.2022 - Current
- Answered customer telephone calls promptly and appropriately handled needs.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
- Helped customers locate desired items and transfer oversized items to vehicles.
- Organised and set up special events on or off-site.
- Used Revel system to enter invoices, orders, process payments and issue receipts.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximise business success.
- Maintained clean, neat and organised work area to prevent safety hazards, reducing workplace incidents.
Event Manager
Enjoy Church
07.2023 - Current
- Planning Church and Youth group events
- Working behind the scenes to ensure the service runs smoothly e.g. setting up the podium, getting the band and speakers set up
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Communicated and explained business requirements to team members to understand and implement functional demands.
- Skilled at working independently and collaboratively in a team environment.
- Worked effectively in fast-paced environments.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Passionate about learning and committed to continual improvement.
Work Placement
West Beach Caravan Park
04.2023 - 04.2023
- Learnt about a variety of different roles each day
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Maintained working knowledge of products, accounts, representatives, tools and systems.
Kids Church
Enjoy Church
03.2023 - Current
- Led children in creative, and educational activities while maintaining safe and orderly group.
- Supervise Children
- I have built skills in speaking to people of all ages, parents, children etc.
Education
No Degree -
Temple Christian College
Mile End, SASkills
- Calm and Professional Under Pressure
- Effective Customer Communication
- Restock Shelves
- Time Management
- Critical Thinking
- Active Listening
- Managing Multiple Tasks
- Coordination
- Organisation
- Positive Attitude/Friendly
Timeline
Event Manager
Enjoy Church
07.2023 - Current
Work Placement
West Beach Caravan Park
04.2023 - 04.2023
Kids Church
Enjoy Church
03.2023 - Current
Retail Employee
The Simple Market
03.2022 - Current
No Degree -
Temple Christian College
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