Saana Nelli Olivia Pimiae
Gold Coast,QLD
Summary
Experienced with team supervision, conflict resolution, and operational oversight. Utilizes leadership and problem-solving skills to maintain smooth operations. Track record of fostering teamwork and enhancing productivity, demonstrating strong attention to detail.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Traffic Controller
Altus Traffic Pty
Gold Coast, QLD
05.2024 - 12.2025
- Directed traffic and pedestrians in construction sites with portable traffic lights and Stop/Slow bats for multi-directional traffic control.
- Read and implement site specific and generic TGS.
- Ensured compliance with local regulations through the strict enforcement of traffic laws and permit requirements within construction zones.
- Expedited emergency response times by swiftly managing lane closures and rerouting traffic around accident scenes.
- Received recognition for consistently maintaining high levels of professionalism while interacting with drivers and pedestrians, promoting positive public relations.
Shift Manager
K-Supermarket Tripla & K-market Station
Helsinki, Finland
10.2020 - 08.2022
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Overseeing the operations of Supermarket and Post office, including managing staff, monitoring inventory levels and food waste and ensuring compliance with regulations while also promoting and selling goods and services.
- Trained new employees on company policies, procedures and job responsibilities, ensuring seamless integration into the team.
- Ensuring smooth transitions between shifts, managing opening and closing processes.
- Balancing cash drawers, preparing cash deposit and ensuring accurate financial records.
- Assigning responsibilities to team members based on their roles and skills to optimize workflow.
Salad Bar Attendant
Salad Station
Helsinki, Finland
04.2019 - 11.2019
- Promoted sustainability efforts within the workplace through effective recycling measures and responsible portioning techniques.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
- Organizing shift schedules, managing opening and closing procedures.
- Ensured freshness of offerings by regularly monitoring and replacing ingredients as necessary.
- Prepared salad bar buffet items and filled containers with assortment of vegetables, fruits, condiments and garnishes.
Education
Matriculation Examination -
Pohjois-Haagan Yhteiskoulu
Helsinki, Finland06-2016
Skills
- Problem-solving
- Customer service
- Leadership
- Attention to details
Certification
- Professional Qualifications: PADI Divemaster, 2023
- Traffic Control licence, 2024
- White Card, Construction Induction 2024
Timeline
Traffic Controller
Altus Traffic Pty
05.2024 - 12.2025
Shift Manager
K-Supermarket Tripla & K-market Station
10.2020 - 08.2022
Salad Bar Attendant
Salad Station
04.2019 - 11.2019
Matriculation Examination -
Pohjois-Haagan Yhteiskoulu