Olivia Sims
Summary
Knowledgeable [Desired Position] with expertise in quality assurance processes and team leadership. Successfully implemented testing protocols that improved product reliability and reduced defect rates. Demonstrated problem-solving skills and strong attention to detail in fast-paced environments.
Overview
8
8
years of professional experience
Work History
QA MANAGER ANZ
Flynn Group ANZ
06.2021 - Current
- Increased customer satisfaction with products by ensuring consistent quality across all platforms and devices.
- Streamlined bug reporting process, expediting resolution times for critical issues.
- Optimized test case coverage by identifying gaps in existing test plans and devising new strategies for comprehensive testing.
- Promoted continuous learning within the QA department through regular workshops and trainings focused on evolving industry best practices.
- Conducted root cause analysis on recurring defects, implementing corrective measures to prevent future occurrences.
- Mentored junior team members, providing guidance and support to help them excel in their roles and contribute effectively to the organization.
- Created and maintained quality management systems to align with industry standards.
- Performed root cause analysis to identify and resolve quality issues and defects.
- Cultivated valuable relationships with external partners including manufacturers and distributors facilitating successful launches.
- Worked effectively in fast-paced environments.
NATIONAL QA MANAGER - VALUE ADD
Baiada Poultry
11.2017 - 06.2021
- Implemented risk-based testing strategies that prioritized high-risk scenarios, enabling efficient use of resources during tight deadlines.
- Managed cross-functional teams to ensure seamless coordination between QA, development, and support departments.
- Developed training programs for junior QA analysts, improving their technical skills and proficiency in testing methodologies.
- Collaborated with stakeholders to establish key performance indicators for the QA team, driving continuous improvement efforts throughout the organization.
Education
Bachelor of Food Science & Human Nutrition - Food Science
University of Newcastle
Newcastle, NSW11-2017
Timeline
QA MANAGER ANZ
Flynn Group ANZ
06.2021 - Current
NATIONAL QA MANAGER - VALUE ADD
Baiada Poultry
11.2017 - 06.2021
Bachelor of Food Science & Human Nutrition - Food Science
University of Newcastle
Similar Profiles
Chirag JalotaChirag Jalota
Business Administrator at Flynn Group ANZBusiness Administrator at Flynn Group ANZ
Mary Ellen QuigleyMary Ellen Quigley
Area Director; Training and Development at Apple American Group/Flynn GroupArea Director; Training and Development at Apple American Group/Flynn Group
Paul DavisPaul Davis
Restaurant General Mgr. at Flynn Restaurant GroupRestaurant General Mgr. at Flynn Restaurant Group
Elise HarveyElise Harvey
Regional Sales Manager, Territory Manager and ANZ Structural Heart Product Manager at Bio-ExcelRegional Sales Manager, Territory Manager and ANZ Structural Heart Product Manager at Bio-Excel
Megan McQuinnMegan McQuinn
Product Manager ANZ/ Senior Territory Manager NZ at Bio-ExcelProduct Manager ANZ/ Senior Territory Manager NZ at Bio-Excel