OLIVIA LE GAY BRERETON
BURRUM RIVER
Summary
Dedicated Support Worker with extensive experience at TriCare Point Vernon, skilled in compassionate caregiving and patient advocacy. Proven ability to enhance client satisfaction through personalized care and effective communication. Adept at managing daily living activities and promoting independence, while ensuring client confidentiality and safety in all interactions.
Professional individual equipped to excel in Personal Care Worker role. Strong ability to assist with daily living activities, ensure patient comfort, and maintain high standards of care. Known for effective team collaboration, adaptability to changing needs, and consistent focus on achieving optimal outcomes. Skilled in providing compassionate support, managing schedules, and maintaining safe environment.
Overview
7
7
years of professional experience
Work History
Personal Care Worker
TriCare Point Vernon Aged Care Residence
07.2023 - 06.2025
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
- Provided safe mobility support to help patients move around personal and public spaces.
- Developed trust-based relationships with both clients and their families through clear communication and empathetic caregiving approach.
- Enhanced client satisfaction by providing personalized care and attention to their daily needs.
Support Worker
RSL Life Care
02.2021 - 06.2023
- Helped clients manage and reach individual goals, supporting independent progression and social skills.
- Enhanced the quality of care for clients by providing personalized support and assistance with daily living activities.
- Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
- Established trusting relationships with clients and their families through empathetic communication and active listening.
- Developed strong rapport with clients by consistently demonstrating respect, understanding, and genuine concern for their wellbeing.
- Adapted quickly to changing work environments while maintaining high levels of productivity and professionalism under pressure.
Support Worker
Aquamarine
02.2020 - 01.2021
- Kept clients engaged in social networks and communities for personal health and growth.
- Safeguarded client well-being by monitoring health conditions, administering medications, and reporting any changes to appropriate medical professionals.
- Coordinated appointments for clients with healthcare providers to promote consistent access to essential medical services.
- Maintained detailed records of client progress, interventions, and outcomes to ensure continuity of care across service providers.
Support Worker
Just Better Care
01.2018 - 01.2019
- Promoted independence among clients through skill-building exercises and goal-setting initiatives.
- Provided crisis intervention services when necessary, effectively de-escalating challenging situations while maintaining client safety.
- Mentored new support workers by providing guidance, sharing best practices, and modeling effective client-centered care techniques.
- Promoted community integration by providing extensive physical, emotional and social support.
- Improved client satisfaction by promptly addressing concerns and implementing feedback in a timely manner.
Education
Certificate 111 in Individual Support (Ageing) - Individual Support For The Elderly
Employment Training Community
Coffs Harbour, NSW09-2018
Skills
- Client confidentiality
- Personal hygiene assistance
- Compassionate caregiving
- Assisted living experience
- Dementia care
- Meal preparation
- Personal hygiene
- First aid and CPR
- Time management
- Multitasking and organization
- Team collaboration
- Respectful and compassionate
- Compassion and empathy
- Patient advocacy
Timeline
Personal Care Worker
TriCare Point Vernon Aged Care Residence
07.2023 - 06.2025
Support Worker
RSL Life Care
02.2021 - 06.2023
Support Worker
Aquamarine
02.2020 - 01.2021
Support Worker
Just Better Care
01.2018 - 01.2019
Certificate 111 in Individual Support (Ageing) - Individual Support For The Elderly
Employment Training Community
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