Omar Ajaj
Fairfield,NSW
Summary
Driven professional with proven expertise in customer engagement and cash handling, honed at McDonald's and in the retail sector. Excelled in leveraging interactive communication skills to enhance customer service, achieving significant improvements in customer satisfaction. Demonstrates critical thinking and problem-solving abilities, ensuring safety and operational efficiency. Highly interested in gaming and knowledgeable on the subject. Understanding in technology and able to help customers know more about products to achieve the best customer satisfaction possible.
Overview
1
1
year of professional experience
Work History
Retail Assistant
Fruit Market
- Used POS system to process sales, returns, online orders, and gift card activations.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
Crew Member
Mcdonalds
2022.09 - 2023.11
- Worked front counter, drive-thru and other areas.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
Education
Granville South Creative And Performing Arts High School
Guildford, NSWGranville Boys HIgh School
Granville, NSWSkills
- Customer Engagement
- Customer Service
- Interactive Communication Skills
- Safety
- Clear Communication
- Verbal and Written Communication
- Problem-Solving
- Cash Handling
- Critical thinking
Timeline
Crew Member
Mcdonalds
2022.09 - 2023.11
Retail Assistant
Fruit Market
Granville South Creative And Performing Arts High School
Granville Boys HIgh School
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