Owen Brady
Russell Island,QLD
Summary
Experienced Mental Health Worker with over 20 years in the industry, specialising in substance abuse, prison transition, and schizophrenia. Demonstrates strong case management skills and cultural awareness, effectively working with diverse populations. Proven ability to support clients with physical and intellectual disabilities, driving positive outcomes through dedicated and autonomous work. Have a diploma in community services and intend to complete a degree in human services.
Seasoned recovery coach enthusiastic about assisting clients with developing coping skills to manage issues with substance abuse. Knowledgeable about holding individual, group and family therapy sessions, as well as putting together resource options and building support networks with loved ones. Prepared to bring several years' experience to a long-term position.
Background includes successfully managing documentation and daily living support needs for disabled clients. Good organizational skills with a hardworking mentality and caring approach.
Compassionate Housing Case Manager known for high productivity and efficient task completion. Skilled in client assessment, resource coordination, and case documentation. Excel at communication, problem-solving, and empathy, ensuring exceptional support and advocacy for clients in need. Navigate complex housing systems with ease to achieve positive outcomes.
Overview
2
2
years of post-secondary education
19
19
years of professional experience
Work History
Psychosocial Recovery Coach
I’m With You
Melbourne , VIC
03.2026 - Current
- Working remotely from home in QLD with travel to Melbourne and other parts of the country where my NDIS participants are living.
- Facilitated recovery meetings to support individuals in achieving personal goals.
- Developed personalized recovery plans tailored to client needs and preferences.
- Coordinated resources and referrals to connect clients with relevant support services, facilitating their recovery journey.
- Provided guidance and encouragement to clients during challenging situations.
- Tracked client progress and adjusted strategies to optimize recovery outcomes.
- Shared coping skills and techniques to foster resilience among clients.
- Collaborated with multidisciplinary teams to enhance client care and support.
- Educated clients about available community resources and programs for recovery assistance.
- Supported clients through challenging times by offering emotional guidance and unconditional acceptance.
- Collaborated with treatment team members to coordinate the best course of action for each client's unique needs.
- Facilitated educational workshops on topics such as mental health, addiction, self-care practices, and mindfulness.
- Actively listened to clients during individual sessions to provide an understanding environment for processing feelings and experiences.
- Engaged in outreach efforts within the local community to raise awareness about addiction issues and available resources.
- Created a safe space for open dialogue about difficult topics such as shame, guilt, trauma, grief.
- Maintained accurate records of client progress and activities in accordance with organizational standards.
- Evaluated risk factors linked to relapse triggers and implemented proactive interventions.
- Delivered crisis intervention services to manage challenging situations or behaviors.
- Assisted clients in creating a personalized recovery plan that outlined goals for achieving long-term sobriety.
- Cultivated relationships with community resources to ensure clients received comprehensive and integrated care.
- Conducted individual and group counseling sessions to help clients develop coping skills, personal insight, and relapse prevention strategies.
- Encouraged clients to participate in 12-step programs or other forms of mutual aid groups.
- Connected clients with appropriate aftercare services such as sober living homes or outpatient programs.
- Put together a list of applicable resources and helped secure necessary referrals.
- Counseled individuals, families and groups as part of the recovery process.
- Attended treatment meetings to outline and review plans.
- Provided peer recovery support to individuals in early stages of recovery from substance use disorder.
- Helped clients diagnosed with addictive disease disorders increase skills, explore talents and build self-esteem.
- Communicated with external organizations, social workers and others regarding patient's benefits and resources.
- Remained calm, stayed professional, and provided exceptional service on calls, even when interacting with difficult individuals.
Housing Case Manager Crisis accommodation
Mangrove housing
Redland Bay, QLD
08.2024 - 04.2025
- Provided crisis intervention support during critical housing emergencies.
- Coordinated housing placements for clients in need of stable living conditions.
- Conducted assessments to determine eligibility for rental assistance programs.
- Developed individualized housing plans based on client circumstances and goals.
- Developed individualized action plans to address housing challenges and barriers.
- Collaborated with community resources to secure housing options for clients.
- Collaborated with community organizations to enhance client support services.
- Facilitated workshops on tenant rights and responsibilities for clients.
- Monitored client progress and adjusted plans as necessary for effectiveness.
- Provided support in completing housing applications and documentation processes.
- Maintained accurate case records and documentation for compliance purposes.
- Advocated for clients in negotiations with landlords and housing authorities.
- Coordinated follow-up services to ensure continued client support post-housing placement.
- Maintained accurate records, files, and reports of program activities.
- Prepared correspondence, forms, and presentations as needed.
- Researched and identified affordable housing options for clients in need.
NDIS SUPPORT WORKER AND TFC RECOVERY WORKER
Richmond Fellowship Queensland
Metro South Brisbane, Australia
06.2019 - 05.2021
- Working with NDIS clients in metro South Brisbane in accordance to their plans and goals
- Assisting clients to engage in community activities and linking into positive networks within the community
- Creating care plans, personal recovery plans and regular risk assessments
- Supported community needs by coordinating housing solutions and liaising with treatment teams to maintain client appointments and communicate updates to the team
- Working autonomously and collectively with my team to achieve the best outcome for our clients
- Collaborated with addiction and mental health services to address rehabilitation and medication requirements for clients
- With 'ITC, (Transfer From Corrections) I worked alongside Prison Mental health Clinicians before the client was released, to organise safe housing and link in with treatment teams upon their release
- Supporting clients whilst they are still in prison so as to get an idea of what referrals may be required and how to develop their care plans and transition plans
- Made referrals for therapies based on client needs.
- Searched for suitable housing options when incidents occur resulting in clients being evicted
- Working with indigenous networks, for health services such as AISICHS and other community groups for cultural support and guidance
- Made referrals for necessary therapies for various therapies which may be required
- Liaising with child safety and other social workers depending on clients previous charges
PHAMS WORKER
Open Minds
Brisbane, Australia
02.2018 - 07.2018
- Delivered community-based psychosocial support to individuals aged 16 and over, enhancing their functioning impacted by mental illness.
- Coordinate the provision of services within a recovery orientated, strength based framework and effectively promote the rights, responsibilities and abilities of the program participants utilising Support Workers.
- Provide support and advocacy to assist program participants to develop and implement strategies to achieve sustainable outcomes.
- Conducted comprehensive eligibility assessments to determine participant qualifications for services.
- Collaborated with government agencies, service providers, and health professionals to address participant needs effectively.
- Attended networking meetings and key stakeholder events to support program participants.
- Identified and connected participants with resources and services, facilitating access to community opportunities in social, educational, vocational, and recreational areas.
- Contribute to the development and review of Individual's Personal Support Plans.
- Completed administrative and documentation tasks in a timely and accurate manner, including client-related data entry and electronic record keeping.
SENIOR SUPPORT/KEY WORKER
Nextt Health
Brisbane, Australia
04.2014 - 02.2018
- As a key worker my duties include the development of up to date Individual Recovery Plans and Service Support Plans and organising quarterly client team meetings to keep up to date on the client recovery.
- Supported clients in medium and high secure facilities on forensic and involuntary treatment orders by linking them to community resources and facilitating access to groups and activities aligned with their achievable goals.
- Supporting clients residing in medium and high secure facilities, who are on forensic and involuntary treatment orders, linking them into the community, accessing groups and activities, pertaining achievable goals.
- Provided medication support and community assistance, including shopping and appointments.
- Assisted clients in preparing documentation for NDIS applications
- As a key worker my duties include the development of up to date Individual Recovery Plans and Service Support Plans and organising quarterly client team meetings to keep up to date on the client recovery.
SENIOR SUPPORT WORKER
Social Care Consultancy
06.2007 - 04.2014
- Administered medication, led shift teams, and organized staff rosters and petty cash management.
- Organized life skills classes for service users, enhancing independence and daily living capabilities.
- Supported service users in residential and day care centers, integrating them into the community.
Education
DIPLOMA OF COMMUNITY SERVICES -
Bradford Institute of Advanced Education
SOCIAL ADMINISTRATION - PSYCHOLOGY, SOCIOLOGY, HISTORY OF THE WELFARE STATE
Plater College
Oxford, UK 09.1998 - 01.2001
GCSE - ENGLISH, MATHS, HISTORY, ART, BIOLOGY
Cardinal Wiseman High School
Skills
- Mental Health
- Substance Abuse
- Crisis intervention techniques
- Suicide prevention
- Recovery coaching
- Case management
- Program facilitation
- Challenging behavior
- Personality Disorders
- Schizophrenia
- Autism
- Asperger's
- Epilepsy
- Indigenous health support
- Emergency housing support
- Homelessness
- Prison transition
- First Aid
- CPR
- NVQ Social Care
- Moving and handling
Hobbies and Interests
I have an avid interest in Music Production, particularly Sound engineering and have been studying this subject in my spare time.
Diploma
I have an avid interest in Music Production, particularly Sound engineering and have been studying this subject in my spare time.
Timeline
Psychosocial Recovery Coach
I’m With You
03.2026 - Current
Housing Case Manager Crisis accommodation
Mangrove housing
08.2024 - 04.2025
NDIS SUPPORT WORKER AND TFC RECOVERY WORKER
Richmond Fellowship Queensland
06.2019 - 05.2021
PHAMS WORKER
Open Minds
02.2018 - 07.2018
SENIOR SUPPORT/KEY WORKER
Nextt Health
04.2014 - 02.2018
SENIOR SUPPORT WORKER
Social Care Consultancy
06.2007 - 04.2014
SOCIAL ADMINISTRATION - PSYCHOLOGY, SOCIOLOGY, HISTORY OF THE WELFARE STATE
Plater College
09.1998 - 01.2001
DIPLOMA OF COMMUNITY SERVICES -
Bradford Institute of Advanced Education
GCSE - ENGLISH, MATHS, HISTORY, ART, BIOLOGY
Cardinal Wiseman High School