Owen Morgan
Melbourne,VIC
Summary
Dynamic professional with a proven track record at Aldi for enhancing team productivity and efficiency. Excelled in staff development and task prioritization, boosting production completion rates significantly. Skilled in motivational leadership and team management, adept at fostering a positive and efficient work environment. Achieved notable improvements in employee performance and satisfaction through innovative strategies and effective communication. Proficient with Microsoft Office tools and the Manhatten and IBM workspaces used daily.
Overview
11
11
years of professional experience
Work History
Assistant Section Leader
Aldi
Melbourne, VIC
10.2021 - Current
- Assisted in the coordination of production activities to ensure timely completion of tasks.
- Conducted regular performance reviews and provided feedback to employees to improve work quality.
- Ensured compliance with safety regulations and company policies within the section.
- Motivated employees to meet organizational goals through positive reinforcement techniques.
- Provided guidance and instruction to employees regarding their duties and responsibilities.
- Reviewed data from various reports such as machine downtime logs, scrap rates., and took corrective action where necessary.
Front of House Employee
Sandros
Melbourne, VIC
02.2014 - 01.2020
- Greeted customers and provided friendly customer service.
- Answered phone calls, took reservations, and answered inquiries.
- Processed payments using cash registers or POS systems accurately and efficiently.
- Managed large groups in a timely manner while ensuring satisfaction of all guests.
- Resolved any customer complaints or issues promptly with professionalism.
Education
High School Diploma -
Berwick Secondary College
Melbourne, VIC10-2017
Skills
- Staff Development
- Team Management
- Motivational Leadership
- Improvisation
- Task Prioritization
- Team building
References
- Sivannah Hislop - Direct Leader - Aldi
0422303932
Sivannah.hislop@hotmail.com
- Brad Hobbs - EMWO - Aldi
0417160047
brad.hobbs@aldi.com.au
Timeline
Assistant Section Leader
Aldi
10.2021 - Current
Front of House Employee
Sandros
02.2014 - 01.2020
High School Diploma -
Berwick Secondary College
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