Paige Albon
Bathurst,NSW
Summary
Hi my name is Paige, I'm a young 24 year old looking at moving to Townsville from Bathurst NSW, I've had 6 years experience in the hospitality industry, from working in small pubs to working with the Bathurst panthers. I can work in the bar, gaming floor, tab areas, functions and also at the reception desk. I'm a dedicated customer service professional with expertise in cash handling, gaming compliance, and creating a welcoming atmosphere. Committed to enhancing guest experiences through efficient service and attention to detail.
Overview
6
6
years of professional experience
Work History
Customer Service Attendant
Panthers Group
Bathurst , NSW
05.2024 - Current
- Gaming experience
- Assisted customers with gaming machine operations and inquiries.
- Monitored gaming activities to ensure compliance with regulations and policies.
- Engaged guests to foster welcoming and enjoyable atmosphere.
- Maintained cleanliness and organization of gaming areas and equipment.
- Supported team members during peak hours to improve service efficiency.
- Bar experience
- Engaged with customers to provide excellent service and address inquiries promptly.
- Prepared and served beverages to customers efficiently and accurately.
- Maintained cleanliness of bar area and ensured proper sanitation practices.
- Followed bar recipes to ensure consistent quality of drinks served.
- Handled cash transactions and operated the point-of-sale system accurately.
- Bistro Experience
- Provided excellent customer service in a fast-paced bistro environment.
- Collaborated with team members to streamline service flow during busy hours.
- Handled cash transactions and processed payments accurately at the register.
- Maintained cleanliness of dining area, including tables, chairs, floors and counters.
- Verified order accuracy to ensure customer satisfaction upon delivery.
Pest Control Technician
Canhams Pest Control
Bathurst , NSW
06.2022 - 07.2024
- Inspected residential and commercial properties for pest infestations.
- Applied pesticides and treatments according to safety protocols and regulations.
- Educated clients on pest prevention methods and maintenance tips.
- Operated pest control equipment safely and effectively during services.
- Responded promptly to customer inquiries regarding pest concerns and solutions.
Bar Attendant
Knickerbocker hotel
Bathurst , NSW
10.2021 - 06.2022
- Prepared and served beverages to guests with attention to detail.
- Maintained cleanliness and organization of the bar area at all times.
- Greeted guests and provided menu recommendations for a welcoming dining experience.
- Collaborated with kitchen staff to streamline order delivery and enhance service flow.
- Organized inventory for easy access during busy hours at bistro.
labour
JD Events
Bahturst , nsw
10.2019 - 03.2020
- Completed day-to-day duties accurately and efficiently.
- Prioritised and organised tasks to efficiently accomplish service goals.
- Assisted with customer requests and answered questions to improve satisfaction.
- Identified needs of customers promptly and efficiently.
Education
High School Diploma -
Kelso High School
Kelso, NSW11-2019
Skills
- Hold a current RSA
- Hold a current ARCG
- Point-of-sale operation
- Cash handling
- Order verification
- Refunds processing
- Beverage preparation
- Customer engagement
- Gaming compliance
- Merchandise upselling
- Time management
- Problem solving
- Attention to detail
- High-energy attitude
- Quick on my feet
- Can work in functions
References
Mark Burns General manager of bathurst panthers
- 0408694859
- mark.burns@panthers.com.au
Zac Menzies duty manager of bathurst panthers
- 0412632290
Neil Stewart college of Canham pest control
- 0474700056
Amanda Lee college of the knickerbocker Hotel
- 044890209
Timeline
Customer Service Attendant
Panthers Group
05.2024 - Current
Pest Control Technician
Canhams Pest Control
06.2022 - 07.2024
Bar Attendant
Knickerbocker hotel
10.2021 - 06.2022
labour
JD Events
10.2019 - 03.2020
High School Diploma -
Kelso High School