Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
12
12
years of professional experience
Work History
Disability Employment Consultant
APM
02.2023 - Current
Enhanced client employability by developing customized job search strategies and providing effective resume writing assistance.
Collaborated with local employers to create employment opportunities for disabled clients, fostering strong relationships within the community.
Implemented comprehensive vocational assessments to identify client strengths, skill sets, and career interests, enabling the development of tailored employment plans.
Provided ongoing support and coaching to clients during their job search process, resulting in successful employment placements.
Assisted clients in overcoming barriers to employment through individualized coaching sessions that addressed specific challenges and needs.
Conducted thorough labor market research to identify suitable job opportunities for disabled clients based on their skills and preferences.
Organized workshops and training sessions focusing on essential skills like interviewing techniques, workplace etiquette, and conflict resolution, leading to increased client confidence in navigating the job market.
Personal Carer
Anglicare
Enhanced patient comfort by providing compassionate care and assistance with daily living tasks.
Maintained a clean, safe, and organized living environment for patients, promoting overall well-being and satisfaction.
Provided transportation to medical appointments and social engagements, supporting patient independence and community involvement.
Developed strong rapport with patients and families, fostering trust and open communication regarding care plans.
Domestic Cleaning.
Dump Truck Operator
HSE
Improved worksite safety by conducting thorough pre-operation inspections of dump trucks and equipment.
Enhanced operational efficiency by adhering to proper dumping procedures and techniques.
Contributed to successful project completion by transporting materials efficiently and safely between locations.
2 way use.
BMA safes.
Operation of Dump Truck.
Standard 11.
Customer service
Dan Murphys
10.2015 - 06.2017
Demonstrated dynamic customer service by responding to customer inquiries.
Trained stock team in merchandising, storage management and customer service.
Built strong relationships with customers and vendors through excellent customer service.
Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
Enhanced customer satisfaction by efficiently handling transactions and addressing inquiries.
Streamlined the checkout process for faster service and improved customer experience.
Waitress
The Point Tavern
03.2012 - 09.2014
Assisted guests with making menu choices in an informative and helpful fashion
Maintained knowledge of current menu items, garnishes, ingredients and preparation methods
Delivered exceptional service by greeting and serving customers in a timely, friendly manner
Appropriately suggested additional items to customers to increase restaurant sales
Promptly served all food courses and alcoholic beverages to guests
Answered questions about menu selections and made recommendations when requested
Effectively communicated with kitchen staff regarding customer allergies, dietary needs and other special requests
Regularly checked on guests to ensure satisfaction with each food course and beverages
Delivered exceptional, friendly and fast service
Routinely cleaned table linens, table settings, glassware, windowsills, carpets, counters, floors, storage areas and service refrigerators.
Education
High School Diploma -
Proserpine State High School
Proserpine, QLD
Diploma: Makeup -
Academy Of Makeup
Brisbane, QLD
Cert 3 - Individual Support
DP Training
Brisbane, QLD
Skills
Cash handling accuracy
Organized
Time management
Excellent multi-tasker
Strong communication skills
Flexible schedule
Fast learner
Team player
Heavy Equipment Operation
Support Planning
Monthly Reporting
Teaching Job Search Techniques
Resume Writing
Disability Awareness
Timeline
Disability Employment Consultant
APM
02.2023 - Current
Customer service
Dan Murphys
10.2015 - 06.2017
Waitress
The Point Tavern
03.2012 - 09.2014
Personal Carer
Anglicare
Dump Truck Operator
HSE
High School Diploma -
Proserpine State High School
Diploma: Makeup -
Academy Of Makeup
Cert 3 - Individual Support
DP Training
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