Despina Hatzigeor Giadou
Sydney,Australia
Summary
11 years of experience as a hairdresser and I am still willing to put in the extra effort to grow and develop skills. Looking to utilize current knowledge of cutting, colouring, styling hair in a fun environment. Also experienced in hair extensions tape, stickers, micro rims, nano rings, treatment of hair extensions and wigs. Able to provide friendly customer service. Able to work flexible hours Great Communication Skills and love working in a team. I'm currently 6 months pregnant but willing to work as long as I can before I give birth and once I give birth after a few weeks willing to come back to work.
Resilient retail professional with experience in diverse roles within the industry. Known for strong customer service skills, proven ability to resolve conflicts effectively, and adept at maintaining high store standards. In previous role, contributed to enhancing customer satisfaction and improving overall store operations.
Overview
9
9
years of professional experience
Work History
Hairdresser
L'Etoile Elite Hairdresser
Sydney CBD, Australia
08.2019 - 02.2022
- Trimmed, cut and shaped hair and hairpieces based on customer preference.
- Introduced salon to alternative hair therapies involving natural products to bring in new clients.
- Processed payments, entering sales in register for prompt customer service.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Assessed customer hair texture, treatment history and desired outcome to determine services required.
- Kept work areas, tools and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Suggested treatments and styles to suit customer appearance and fashion choices.
- Supported reception desk, receiving phone calls, entering appointments and collecting payments for services rendered.
- Completed wet styling, thermal styling, permanent waving and hair relaxing services.
Hairdresser
F&V Hairdressing
Roselands, Australia
11.2018 - 05.2019
- Cut and style hair based on customers' instructions.
- Keep workstation clean at all times and properly sanitize tools after each use.
- Maintain customer records to know what people have ordered in the past.
- Schedule appointments, allowing enough time for each client to get adequate attention.
- Use a cash register to process payments from clients.
- Demonstrate hair care products to customers to make a sale.
- Coloring hair (tint, foils, balayage, root shadow).
- Xperience in all type of hair extensions (hair wefts with beads, keratin extensions, micro rings, tape extensions, sticker extensions, clip in extensions).
Hairdressing Technician
DigiBeauty
Thessaloniki, Greece
06.2017 - 08.2018
- Accepted and processed customer payments in cash, credit cards and checks, checking for validity.
- Acknowledged customer issues and resolved their problems quickly and efficiently.
- Assisted clients in understanding their available options and helped them select the right service plans for their needs.
- Collaborated with colleagues to discuss market information and strategies.
- Coloring and applying hair extensions and wigs.
- Reatments for hair extensions and wigs.
Retail Sales Supervisor
Bershka
Thessaloniki, Greece
03.2016 - 05.2017
- Supervised daily operations and staff activities to ensure efficient store performance.
- Trained and mentored new sales associates on customer service techniques and product knowledge.
- Managed merchandise presentation and inventory organization to enhance the shopping experience.
Retail Sales Assistant
Bebe Clothing
Thessaloniki
05.2013 - 03.2016
- Assisted customers with product selections and styled outfits.
- Operated POS system for transactions and returns.
- Maintained visual merchandising standards on the sales floor.
Education
High School Diploma -
Marrickville High School
Marrickville, NSWWilkins Public School
Marrickville, NSWCertificate III - Hairdressing
TAFE
Skills
- Workstation Cleaning
- Customer Consultation
- Appointment Scheduling
- Customer service
- Visual merchandising
- Retail management
- Product knowledge
- Effective communication
- Problem solving
- Team leadership
- Sales techniques
Languages
Greek, Elementary
Timeline
Hairdresser
L'Etoile Elite Hairdresser
08.2019 - 02.2022
Hairdresser
F&V Hairdressing
11.2018 - 05.2019
Hairdressing Technician
DigiBeauty
06.2017 - 08.2018
Retail Sales Supervisor
Bershka
03.2016 - 05.2017
Retail Sales Assistant
Bebe Clothing
05.2013 - 03.2016
High School Diploma -
Marrickville High School
Wilkins Public School
Certificate III - Hairdressing
TAFE