PARAM BHATIANI
Melbourne
Summary
Strategic business analyst and results-driven MBA candidate from RMIT University, Melbourne, with advanced expertise in Excel modeling, analytics, and supply chain optimization. Demonstrated leadership in delivering substantial cost savings, spearheading digitization initiatives, and fostering stakeholder engagement across Australian and global landscapes. Eager to leverage advanced modeling techniques in a role focused on supply chain, logistics, or operations analysis to enhance process optimization capabilities. Committed to driving impactful solutions that contribute significantly to organizational success.
Overview
6
6
years of professional experience
Work History
Customer Service Representative (Casual)
Hoban Recruitment & Metro Trains
03.2025 - Current
- Delivered high-impact service and conflict resolution for Metro commuters during the network overhaul.
- Adapted to fast-changing procedures in a multicultural, dynamic Melbourne context.
- Contributed to efficient team operations, supporting hundreds of daily customer interactions.
Head of Business Strategy
Studio Rocky
11.2021 - 09.2024
- Orchestrated strategic projects, delivering 8% annual revenue growth and 12% cost reductions.
- Led the full digitization of operations (15 years of records), enabling automated reporting and communications.
- Managed brand growth and won high-profile clients via targeted, analytics-driven outreach.
Marketing Analyst
Qdesq Realtech Pvt Ltd
11.2019 - 10.2021
- Managed digital campaigns (SEO, CRM), increasing online engagement and client acquisition.
- Produced and presented analytics-driven business cases for clients (Tata Steel, Ingram Micro).
- Built and launched an enterprise admin dashboard in 4 months, improving workflow transparency.
Education
MBA - Logistics And Supply Chain Management
RMIT University
Melbourne07-2026
Bachelor of Business Administration - Finance
NMIMS
Mumbai01.2019
Skills
- Expertise in Excel for scenario planning and costing
- Proficient in CRM systems
- Supply chain optimization
- Team coordination in diverse environments
- Effective stakeholder engagement
- Proficient in multilingual communication: English, Hindi, Punjabi
- Operations management
Timeline
Customer Service Representative (Casual)
Hoban Recruitment & Metro Trains
03.2025 - Current
Head of Business Strategy
Studio Rocky
11.2021 - 09.2024
Marketing Analyst
Qdesq Realtech Pvt Ltd
11.2019 - 10.2021
Bachelor of Business Administration - Finance
NMIMS
MBA - Logistics And Supply Chain Management
RMIT University
INTERNSHIPS
Marketing Intern, DHFL Pramerica | May–Jun 2017
- Led school outreach for Behtar India initiative; contacted and mobilized 50+ schools.
Finance/Admin Intern, Boldrocchi India | May–Jun 2018
- Created cash flow models for inventory and project planning.