Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic

Param Joshi

Glen Iris,VIC

Summary

Graduate in Counseling and Psychology degrees with experience of working in different clinical settings. Knowledgeable in Intake and Assessments, Psychometric Testing and using different therapies such as CBT, SFBT, ACT and Trauma Informed therapy. Compassionate, empathetic and friendly demeanor with clients leading to collaborative and goal oriented outcomes.

Overview

8
8
years of professional experience

Work History

Telephone Crisis Supporter

Lifeline
12.2023 - Current
  • Enhanced caller satisfaction by providing empathetic and compassionate support during crisis situations.
  • Reduced call escalation rates through effective active listening, connection, and attending to caller's needs.
  • Maintained a high level of professionalism while managing sensitive and confidential information.
  • Risk management and Safety Planning for high-risk Help-seekers.

Student Wellbeing Mentor- Placement

La Trobe University Health and Wellbeing Centre
01.2023 - 08.2023
  • Clinical Counselling of students at La Trobe University
  • Intake of students, Face-to-face, Zoom and Phone counselling for up to 4-6 sessions for various mental health issues such as anxiety, stress, depression, trauma, adjustment issues for international students
  • Other administrative work, such as follow-up emails, phone calls, assignment of students to respective departments.

CEO

GeoSpatial Studio LLP
01.2020 - 01.2021
  • Consultation of infrastructure projects for the Government of Rural and Sub-urban towns in India
  • Town planning, Master plans, Water supply schemes, Property Tax Assessment
  • Job profile included Bidding for work-tenders, liasoning with government officers, managing the execution and completion of the work orders
  • Complying with Project Managers and solving on-field issues during execution of projects.

Internship, Assistant Psychologist

Centre for Mental Health
01.2019 - 01.2019
  • Assisted Clinical Psychologist in taking case notes of the clients, along with carrying out Psychometric assessments and analysis
  • Administrative duties.

Internship, King Edward Medical Hospital, Psychiatric Department

01.2019 - 01.2019
  • Assisted the Psychiatrists in taking Preliminary case notes of the client
  • Psychoeducation and counselling of clients under guidance of the psychiatrist
  • Administrative work, and consultation of the family wherever appropriate.

Marketing Executive

Chappers
01.2017 - 01.2017
  • Job profile included increasing the online presence of the brand on e-platform, increased the sales from online orders
  • Worked in the Operations department, including conducting End-to-end from online order to delivery of the product
  • Maintaining stock availability of the product and keeping PR with the customers.

HR Executive

GraphiCad Systems
01.2016 - 01.2016
  • Job profile included hiring graduates on project basis for survey of a Gaspipeline project for the Government of Gujarat
  • Research of colleges and universities, researching into ideal profile candidates, interviewing and hiring them into our firm, and managing the other Human Resource duties in the office.

Education

Master of Counselling -

Monash University
07.2023

No Degree - Crisis Support Training

Lifeline Australia
Australia
12.2023

MSc. Psychology -

Brunel University
08.2018

B.B.A. -

Symbiosis International University
01.2015

Skills

  • Teamwork - Experienced
  • Adaptability - Expert
  • Communication - Expert
  • Interpersonal skills - Expert
  • Microsoft Office - Expert
  • Crisis Intervention
  • Supportive Counselling
  • Active Listening
  • Trauma-Informed Care

Languages

English
Marathi - Native Speaker
Hindi - Fluent

References

  • Sharon Teague, La Trobe University, s.teague@latrobe.edu.au, 0478184586
  • Ujjwala Joshi, GeoSpatial Studio LLP, ujjwalasjoshi@gmail.com, +91 9960000960

Timeline

Telephone Crisis Supporter

Lifeline
12.2023 - Current

Student Wellbeing Mentor- Placement

La Trobe University Health and Wellbeing Centre
01.2023 - 08.2023

CEO

GeoSpatial Studio LLP
01.2020 - 01.2021

Internship, Assistant Psychologist

Centre for Mental Health
01.2019 - 01.2019

Internship, King Edward Medical Hospital, Psychiatric Department

01.2019 - 01.2019

Marketing Executive

Chappers
01.2017 - 01.2017

HR Executive

GraphiCad Systems
01.2016 - 01.2016

Master of Counselling -

Monash University

No Degree - Crisis Support Training

Lifeline Australia

MSc. Psychology -

Brunel University

B.B.A. -

Symbiosis International University

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Param Joshi