Parbhjot Kaur (Joy)
Gosnells,WA
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
5
5
years of professional experience
Work History
Ndis Support Coordinator (student Work Placement)
Access Foundation, Welshpool
Perth, WA
08.2023 - 09.2023
- Managed high-volume caseloads, ensuring timely completion of tasks and effective communication with clients.
- Collaborated with interdisciplinary teams to provide comprehensive support services for clients, improving outcomes across multiple domains.
- Maintained detailed documentation of client interactions and progress toward goals, providing a clear record of care provided.
- Ensured compliance with regulatory guidelines by diligently monitoring case documentation and maintaining accurate records for audit purposes.
- Fostered partnerships with local service providers to enhance resource networks available to clients in need of specialized assistance or referrals.
- Worked with other departmental staff to answer questions and resolve problems.
- Improved client satisfaction by efficiently addressing and resolving support issues.
- Maintained and verified accuracy of records and generated miscellaneous reports.
- Helped clients manage and reach individual goals, supporting independent progression and social skills.
- Visited home environments to help clients develop comprehensive life, technical and job skills.
- Created, prepared, and delivered reports to various departments.
Emergency Relief Assistance Program (student Placement
St Vincent De Paul Society
Perth, WA
04.2024 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Passionate about learning and committed to continual improvement.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Developed and maintained courteous and effective working relationships.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Environmental Services Assistant
St John Of God Murdoch Hospital
Perth, WA
03.2023 - Current
- Emptied trash cans and recycling bins to promote clean, sanitary environment, and reduce odors and debris.
- Cleaned elevators, glass, and planters in public areas.
- Operated electronic backpack vacuums and floor sweepers.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Documented and reported necessary facility and building repairs observed.
- Practiced established infection control methods to reduce risks to patients, families, and medical staff.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
Hotel Services Assistant
St John Of God Health Care
Windsor, NSW
06.2022 - 11.2022
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours; night, weekend, and holiday shifts.
- Participated in team-building activities to enhance working relationships.
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
- Worked effectively in fast-paced environments.
Customer Service Representative
Rolles Group Pty Ltd
Rolleston, QLD
07.2019 - 04.2021
- With strong history of meeting and exceeding customer expectations
- Sales and service expert with record of achieving performance targets while maintaining high-quality standards
- Expert-level knowledge of industry service protocols and best practices
- Self-Motivated Customer Response Microsoft Office
- MS Office expert Word Processing Personal Bookkeeping
Education
Diploma Of Community Services - Social Service
Lead College
Cannington, WABechelor Of Accounting - Accounting
Wins Institute
Wentworthville, NSW07.2023
Skills
- Organizational Skills
- Recordkeeping
- Active Listening
- Team Management
- Calm Under Pressure
- Time Management
- First Aid/CPR
- Team building
- Microsoft Office
- Cultural Awareness
Timeline
Emergency Relief Assistance Program (student Placement
St Vincent De Paul Society
04.2024 - Current
Ndis Support Coordinator (student Work Placement)
Access Foundation, Welshpool
08.2023 - 09.2023
Environmental Services Assistant
St John Of God Murdoch Hospital
03.2023 - Current
Hotel Services Assistant
St John Of God Health Care
06.2022 - 11.2022
Customer Service Representative
Rolles Group Pty Ltd
07.2019 - 04.2021
Diploma Of Community Services - Social Service
Lead College
Bechelor Of Accounting - Accounting
Wins Institute