Overview
Work History
Education
Timeline
Generic

Parveen Kaur

Truganina,VIC

Overview

2
2
years of professional experience

Work History

Personal Care Assistant

Alliance Nursing
Melbourne, VIC
11.2024 - Current
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Assisted with transferring and positioning clients, ensuring proper body mechanics to reduce the risk of injury for both parties.

Customer Service Representative

Living India
Truganina, VIC
02.2024 - 11.2024
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.

Customer Service Manager

Smokin Joes Pizza & Grill
Bendigo, VIC
09.2023 - 12.2023
  • Resolved customer complaints while prioritizing customer satisfaction and loyalty.
  • Took ownership of customer issues and followed problems through to resolution.

Librarian

Best Books for Less
Bendigo, VIC
08.2023 - 12.2023
  • Catalogued and organized books, materials and other documents for proper library management.
  • Maintained a high level of customer service by addressing and resolving patron concerns or complaints in a timely manner.

Education

Bachelor of Science - Science

Australian Catholic University
Ballarat, VIC
12-2026

Timeline

Personal Care Assistant

Alliance Nursing
11.2024 - Current

Customer Service Representative

Living India
02.2024 - 11.2024

Customer Service Manager

Smokin Joes Pizza & Grill
09.2023 - 12.2023

Librarian

Best Books for Less
08.2023 - 12.2023

Bachelor of Science - Science

Australian Catholic University
Parveen Kaur