Patricia Bryant
Summary
I would like to secure a fulfilling role taking a different career path, utilizing my extensive hospitality experience within the motel industry. I love to be challenged and work well autonomously or as part of a team overseeing and managing daily operations engaging with all departments. I am a leader and mentor and with an honest approachable manner, I am inclusive and lead by example at all times.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Resort Manager
Gemlife Rainbow Beach
12.2022 - Current
- My position is to Manage all Resort operations, working closely with over 300 residents, stakeholders and Head Office
- My duties include but are not limited to the following
- Managing staff and Rosters Maintenance and upkeep of 10 Million dollar Clubhouse and grounds Accounts Payable Site Rent Collection and data entry Working with Head Office to achieve profitability and revenue Recruiting and payroll Community Engagement representing Gemlife Working with all teams, sales and construction to maintain harmony onsite Dispute resolution Achieving set goals and targets Reporting to Head Office
Motel Manager
Wagga RSL Motel
03.2021 - 12.2022
- Managing and overseeing day to day operations of busy 48 room 4.5 star motel
- Working closely with CEO and senior Management
- Maintaining guest satisfaction
- Manage financial strategies closely with the mangement team
- Staff training and rostering
- Achieve and exceed budgets
- Working within P & L
- Responding to reviews
- Front Desk Reception
- Managing Housekeeping
- Stock Control
- Ordering and maintaining linen
- External Booking systems
- Advertising
- Records Management
- Accounts payable
- Property upkeep and maintenance
- Pool maintenance and testing
Managers (Temp Relief Position)
Gosford Resort & Function Centre
06.2020 - 03.2021
- Overseeing day to day operations of busy 53 room Motel/Function Centre/Restaurant
- Manage 200 seat function/conference rooms
- Working closely with CEO and Operations Manager
- Maintaining guest satisfaction
- Manage financial strategies
- Working closely with Head Chef - costing and quality control
- Staff Management and rosters
- Staff training
- Achieve and exceed budgets
- Working within P & L
- Responding to reviews
- Front Desk Reception
- Managing Housekeeping and Room Division
- Stock Control
- Ordering and maintaining linen
- External Booking systems
- Advertising
- Records Management
- Accounts payable
- Property upkeep and maintenance
- Pool maintenance and testing
- Record keeping
- Lawns and garden maintenance
- Repairs
- Overseeing contractors
- Obtaining quotes
General Manager
Manadala - Elphin Villas Launceston Tasmania & Berry Boutique Motel NSW
03.2016 - 03.2020
- Responsibilities include but are not limited to;
- Oversee daily operations of 27 room boutique Motel
- Manage financial strategies for revenue generation, rate parity, working within P & L, achieving and exceeding set budgets
- Staff management and setting rosters
- Staff training and monitoring standards are maintained
- Front of House and guest relations
- Updating and maintaining Company procedures and policies
- Responding to reviews
- Community awareness
- Keep updated and implement current Occupational Health and Safety
- Payroll
- Debtors payments and invoicing
- Social Media and promotion
Proprietor
Squids Ink Motel & Restaurant
06.2012 - 12.2015
- Owned and operated 35 room motel with a 100 seat restaurant and function room
- Extensive renovations to property.
Reception/Office Administrator
Wyndham Vacation resorts Asia Pacific
01.2010 - 06.2012
- Reception/ Manage Sales Office working closely with Project Director, sales staff and administration
- Recruitment and training of staff, ensuring Company Policies were adhered to whilst maintaining high standards in OH&S
- Equal Employment Officer.
Assistant to Project Manager
Thiess Pty Ltd
12.2007 - 01.2010
- On site Office Administrator working with Management at all levels
- Working with KPI and budgeting, accounts payable, allocation of equipment on site, staff recruitment and assessments, toolbox presentations, and running of on site operations.
Venue Coordinator
Lauriston House Wedding Reception
01.1999 - 10.2007
- Liaise with Bride and Groom from booking to day of Wedding
- Organise menu plans and dietary requirements/costings
- Staffing
- OH&S
- Staff Training
Education
Year 10 -
Marist College woolwich
Skills
- Attention to Detail
- Organisational Skills
- Strong Planner
- High Achiever
- Excellent Communication
- Staff Recruitment
- Staff Assessment
- Office Management
- OH&S
- Team Leadership
- Negotiation
- Customer Service
- Maintenance
- Resort Management
- Hospitality Management
- Room Division
Certification
Driver's license
Timeline
Resort Manager
Gemlife Rainbow Beach
12.2022 - Current
Motel Manager
Wagga RSL Motel
03.2021 - 12.2022
Managers (Temp Relief Position)
Gosford Resort & Function Centre
06.2020 - 03.2021
General Manager
Manadala - Elphin Villas Launceston Tasmania & Berry Boutique Motel NSW
03.2016 - 03.2020
Proprietor
Squids Ink Motel & Restaurant
06.2012 - 12.2015
Reception/Office Administrator
Wyndham Vacation resorts Asia Pacific
01.2010 - 06.2012
Assistant to Project Manager
Thiess Pty Ltd
12.2007 - 01.2010
Venue Coordinator
Lauriston House Wedding Reception
01.1999 - 10.2007
Year 10 -
Marist College woolwich