Patricia TIZZONE
CONCORD,NSW
Summary
Experienced individual providing high-quality administrative support to various departments. Highly organized and detail-oriented with great multitasking and task prioritization skills.
Overview
18
18
years of professional experience
Work History
Administration Officer Level 3
NSW Health Pathology
07.2002 - 10.2020
- Screened and transferred incoming calls, took down messages, and transmitted information and documents to internal personnel.
- Aided colleagues, managers, and customers through regular communication and assistance.
- Contributed to team goal-achievement by collaborating with staff to develop customer service improvement initiatives.
- Set priorities and problem-solved workflow issues to maintain rapport with customers and managers.
- Computerized office activities, maintained customer communications, and tracked records through delivery.
- Entered and maintained departmental records in company database.
- Generated reports to suggest corrective actions and process improvements.
- Increased customer service success rates by quickly resolving issues.
Education
No Degree - Administration
TAFE NSW
Sydney, NSW10.1972
Skills
- Administrative Support
- File Maintenance
- Customer Relations
- Workflow Planning
Referees
Ms Ranelle Shirto, Supervisor (2021 - 2023), Tissue Pathology & Diagnostic Oncology Mob: 0406 445 280.
Mrs Laura Morgan-Deller, Supervisor (2012 - 2021), Tissue Pathology & Diagnostic Oncology, Mob: 0481 445 875.
Timeline
Administration Officer Level 3
NSW Health Pathology
07.2002 - 10.2020
No Degree - Administration
TAFE NSW
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